Wendy Garcia
San Leandro
Summary
ABA candidate and experienced customer service representative with over four years of experience. Visionary, motivational, and organizational problem-solver with strengths in advanced supervision and team building. Efficiency in stepping into roles and quickly making positive changes to drive company success.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Assistant Manager
Sonic Drive In
Hayward
03.2021 - 12.2025
- Handled customer inquiries and resolved issues promptly.
- Ensured compliance with health and safety regulations.
- Trained and supervised new staff on service standards.
- Operated the cash register, processing customer transactions smoothly.
- Collaborated with team members to ensure timely food preparation during peak hours.
- Operated kitchen equipment, including fryers and grills, safely and efficiently.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Hostel Volunteer
Worldpackers
Cabarete, Puerto Plata
06.2025 - 06.2025
- Assisted guests with check-in and check-out procedures efficiently.
- Assisted in the daily operations of the hostel, including cleaning, laundry, and other duties as assigned.
- Collaborated with team members to ensure smooth daily operations.
Assistant Volunteer Coach
Tennyson High School
Hayward
11.2022 - 01.2025
- Supervised young athletes to enhance skills and promote teamwork principles.
- Observed the progress of athletes throughout the season; provided feedback as needed.
- Monitored athletes' performance during games and practices.
- Helped improve athletes' motivation levels through positive reinforcement.
- Instructed players on proper technique for passing, shooting, dribbling, heading, and defending.
Education
Associate of Science - Business Administration And Management
Chabot College
Hayward, CA05-2026
Associate of Arts - Administration of Justice
Las Positas College
Livermore, CASkills
- Leadership development
- Training & Mentoring
- Customer service
- Workflow delegation
- Strategic Planning
- Self-Motivation
- Adaptability
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Professional
Certification
Lifeguard Training - American Red Cross
Timeline
Hostel Volunteer
Worldpackers
06.2025 - 06.2025
Assistant Volunteer Coach
Tennyson High School
11.2022 - 01.2025
Assistant Manager
Sonic Drive In
03.2021 - 12.2025
Associate of Science - Business Administration And Management
Chabot College
Associate of Arts - Administration of Justice
Las Positas College