Wendy Gagnon
Mountain,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced registered nurse with over 26 years of experience in a variety of settings. Excellent reputation for resolving problems and improving patient and family satisfaction.
Overview
38
38
years of professional experience
Work History
EMERGENCY DEPARTMENT RN
Queensway Carleton Hospital
Nepean, ON
01.2021 - Current
- Senior nurse duties include triage in a large community hospital, often seeing 200 patients per day
- Performed resuscitation, advanced cardiac monitoring of acutely ill adult and paediatric population
- Able to recognize evolving health challenges and when to escalate care/ transfer / palliate
- Care of acute on chronic illnesses including COPD, asthma, CHF, renal disease, cancer
- Ensures patients receive appropriate care despite long wait times/ current challenges in health care
MEDICAL ANALYST II
Canadian Medical Protection Association
Ottawa, ON
11.2018 - 07.2020
- Performed in-depth analysis of medical-legal files, identified and assessed factors that were influential in outcome of medical case
- Developed written synopsis of events accurately representing information from case file
- Selected appropriate international, national and internal CMPA coding to capture relevant data; coded information into corporate data repository for future analysis
- Used CMPA software to generate visual representations of patient safety incidents, which are later used to identify risk patterns
- Identifies causes and impact of patient safety incidents with health risk management organizations to develop risk reduction strategies
DAY SURGERY-RECOVERY ROOM RN
The Ottawa Hospital, PACU/ SDCU
Ottawa, ON
01.2010 - 11.2018
- Maintain exemplary care according to personal and hospital standards, policies and procedures while providing direct care to pre-op and post-operative patients
- Managed post anaesthesia airways, hemodynamic status, post-operative pain and surgical sites through assessment, review of history, diagnostic studies for successful post-operative recovery
- Provided detailed SBAR report for transfer to ward
- Educated patients and caregivers with medical information and discharge instructions to reduce return visits
- Provided teaching for post-operative pain management modalities, including oral, intravenous, PCA, epidural, regional blocks and spinal anesthesia
- Established and encouraged a supportive environment for patients, family members, and staff
- Collaborate with interdisciplinary team
- In depth knowledge / ability in using computerized charting system
- Maintain calm demeanor in crisis situations
- Provide support and teaching to consolidation and clinical students
- Connected with patients and families from variety of cultural and economic backgrounds to establish and maintain open communication for improved patient outcomes
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale
CORRECTIONAL NURSE
Ministry Of Corrections And Community Safety, OCDC
Ottawa, ON
01.2009 - 01.2010
- Complied with all security regulations within prison system and administered care in safest possible environment
- Performed mental health evaluations when warranted and recommended patients to therapists
- Treated variety of illnesses affecting offenders in close quarters
- Stabilized prisoners suffering from falls, stab wounds or other injuries prior to hospital transfer
- Performed triage on incoming patients and determined severity of injuries and illnesses
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
SEXUAL ASSAULT-PARTNER ABUSE RESPONSE NURSE
The Ottawa Hospital Civic Campus
Ottawa, ON
01.2008 - 01.2010
- Provided direct patient care, stabilized patients and determined next course of action
- Collected blood, tissue and other specimens and prepared for lab testing
- Collaborated with law enforcement to improve services for sexual assault victims
- Managed cases simultaneously
- Exercised quick judgment in chaotic environments to keep patients safe
- Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans
EMERGENCY DEPARTMENT RN
The Ottawa Hospital General Campus
Ottawa, ON
01.1999 - 01.2009
INTENSIVE CARE STAFF NURSE
The Ottawa Hospital General Campus
Ottawa, ON
05.1999 - 04.2010
CLINICAL MANAGER
Hilltop Manor Nursing Home
Merrickville, ON
01.2007 - 03.2008
- Provided case management to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Facilitated hiring of qualified RN's, RPN's, PSW's personnel by interviewing applicants and making recommendations for employment.
- Selected, promoted and terminated staff members.
- Developed, implemented, revised and evaluated policies and procedures.
- Reviewed operational policies and recommended solutions and change to medical director.
- Implemented ongoing learning strategies such as tutorials, instructional modules and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
- Created work schedules for 60 employees
- Maintained clinical records and files, utilizing techniques to keep patient data confidential.
Education
Advanced Cardiac Life Support -
.
2022
Geriatric Resource Nurse certificate - undefined
2022
CPR Level C with AED - undefined
2021
Cannabis” conference - undefined
Bachelor of Nursing Science - undefined
The University of Ottawa, St. Lawrence College
Introduction to Occupational Health - undefined
2017
Trauma Nursing Core Course - undefined
2009
Critical Care Nurse Diploma -
St Lawrence College
1999
Emergency Nursing diploma -
Algonquin College
Ottawa, ON1998
Nurse diploma - undefined
St Lawrence College
1995
Skills
- Advanced Life Support
- Swan-Ganz and invasive Catheters-placement and maintenance
- Organ Donor Procedures
- Endotracheal Intubation, tracheal airway and maintenance ventilation
- Renal Function Management: CRRT, SLED
- Crisis Prevention Intervention
- Seizure Disorders, CIWA, Overdose
- Heart Failure, STEMI, NSTEMI, ECG interpretation, telemetry, Pacemakers, Chest Tubes
- Universal Precautions
- EMR Systems- Meditech, CTAS
- Interdisciplinary Care
- Acute and Chronic Pain, management techniques
- Disease Processes
- Neurological Monitoring, cerebral vascular accidents, trauma
- Pressure Ulcer Diagnosis and Treatment
- Patient and family Coping Mechanisms, Patient Advocacy
- Blood Transfusions
- Compliance with Regulatory Guidelines
- Ng Tube-Nutrition and Nourishment Issue
- Thermoregulation
Affiliations
I am a Registered Nurse with over 26 years in the Health Care Industry. I have practiced in various areas including Intensive Care, Retirement/Gerontology, Home Care, Palliative Care, Emergency, Corrections, and in the Post-Anesthetic Care Unit/ Surgical Day Care Units. As a Team leader in day surgery, I assisted the Management team in streamlining and modifying the surgical admission process to improve flow, continuity of care, and decrease late to Operating room statistics. My strengths include superior written and oral communication skills, intermediate French language communication, and computer literacy (Microsoft Word, Excel and Outlook, Epic, Meditwch, SIMS .) I have extensive clinical, peer orientation and teaching skills, and am highly organized, dedicated, and adapt easily to any situation or environment. I am often recognized for maintaining supportive and open family/ patient interaction and continue to be a strong advocate for those in my care. I have assisted other RN’s in remediating their practice through the College of Nurses as a Practice Expert. Certificate of Competence/Licence- The College of Nurses of Ontario 2022 (unencumbered)
Timeline
EMERGENCY DEPARTMENT RN
Queensway Carleton Hospital
01.2021 - Current
MEDICAL ANALYST II
Canadian Medical Protection Association
11.2018 - 07.2020
DAY SURGERY-RECOVERY ROOM RN
The Ottawa Hospital, PACU/ SDCU
01.2010 - 11.2018
CORRECTIONAL NURSE
Ministry Of Corrections And Community Safety, OCDC
01.2009 - 01.2010
SEXUAL ASSAULT-PARTNER ABUSE RESPONSE NURSE
The Ottawa Hospital Civic Campus
01.2008 - 01.2010
CLINICAL MANAGER
Hilltop Manor Nursing Home
01.2007 - 03.2008
INTENSIVE CARE STAFF NURSE
The Ottawa Hospital General Campus
05.1999 - 04.2010
EMERGENCY DEPARTMENT RN
The Ottawa Hospital General Campus
01.1999 - 01.2009
Advanced Cardiac Life Support -
.
Geriatric Resource Nurse certificate - undefined
CPR Level C with AED - undefined
Cannabis” conference - undefined
Bachelor of Nursing Science - undefined
The University of Ottawa, St. Lawrence College
Introduction to Occupational Health - undefined
Trauma Nursing Core Course - undefined
Critical Care Nurse Diploma -
St Lawrence College
Emergency Nursing diploma -
Algonquin College
Nurse diploma - undefined
St Lawrence College
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