Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wendy Chen

Burnaby,BC

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Restaurant Waiter

Chef Hung Taiwanese Beef Noodle
08.2022 - 05.2024
  • Cultivated warm relationships with regular customers.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Restaurant Waiter

Bing & Noodle World
06.2022 - 08.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.

Education

Bachelor Of Communication Studies -

Simon Fraser University
Burnaby, BC

Skills

  • Cash Handling
  • Order Accuracy
  • Guest Relations
  • Sales Techniques
  • Service Quality

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Restaurant Waiter

Chef Hung Taiwanese Beef Noodle
08.2022 - 05.2024

Restaurant Waiter

Bing & Noodle World
06.2022 - 08.2022

Bachelor Of Communication Studies -

Simon Fraser University
Wendy Chen