Wendy Cameron
Winnipeg,Manitoba
Summary
Diligent Claims Adjuster, qualified in fact-finding, damage assessments, and claims processing. Offers excellent judgment and decision-making skills for accurate claims analysis and settlement. Compassionate with clients and articulate in communicating important details.
Overview
8
8
years of professional experience
Work History
Claims Adjuster
ClaimsPro LP
03.2019 - Current
- Exercised proper judgment and decision making to analyze claims exposure, determine proper action and appropriately settle claims
- Processed claims consistent with client and corporate policies, procedures and best practices while upholding compliance with statutory, regulatory and ethical requirements
- Guided clients through claims procedures and resolved minor complaints during claims-handling process
- Performed data entry functions, including claim file updates and forms
- Specializing in Commercial Property, Personal Property, Agriculture, Agriculture/Farm and Livestock
- Negotiated settlements for uncomplicated claims up to $500,000.00
- Handled questionable claims by escalating to investigators and claims adjusters
- Supported business objectives by participating in quality control tasks, audits, risk assessments and field reviews
- Adjusted reserves or provided reserve recommendations
- Investigated questionable claims, interviewing agents and claimants to resolve issues
- Analyzed information gathered during investigation and reported findings and recommendations
- Maintained adequate reserves to cover expected losses, working effectively within corporate policies to stay consistent
- Built property damage estimates based on direct assessments and investigations
- Drafted detailed reports outlining findings of investigations.
Claims Adjuster
Portage Mutual Insurance
01.2016 - 02.2019
- Adjusted reserves or provided reserve recommendations
- Performed data entry functions, including claim file updates and forms
- Documented claims in full, entering payments, reserves and new information
- Maintained records of settled claims and inventory of claims requiring detailed analysis
- Entered claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation
- Guided clients through claims procedures and resolved minor complaints during claims-handling process
- Processed claims consistent with client and corporate policies, procedures and best practices while upholding compliance with statutory, regulatory, and ethical requirements
- Exercised proper judgment and decision making to analyze claims exposure, determine proper action and appropriately settle claims.
Education
High School Diploma -
Hammarskjold High School
Thunder Bay, ONCertification -
Insurance Institute of Canada (ICC)
CanadaSkills
- Claims Processing
- Exposure Analysis
- Risk Assessment
- Caseload Management
- Report Writing
- Fact Finding
- Settlement Management
- Claims Investigation
- Policy Interpretation
- Property Valuation
- Damage Assessment
Timeline
Claims Adjuster
ClaimsPro LP
03.2019 - Current
Claims Adjuster
Portage Mutual Insurance
01.2016 - 02.2019
High School Diploma -
Hammarskjold High School
Certification -
Insurance Institute of Canada (ICC)
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