Summary
Overview
Work History
Education
Skills
Languages
Timeline

Wendel Michaud

Edmonton,AB

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Supervisor

Tim Hortons
09.2024 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Gathered, organized and input information into digital database.

Restaurant Team Member

Tim Hortons
07.2017 - 09.2024
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Cultivated warm relationships with regular customers.
  • Used proper techniques to prepare food and ingredients.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.

Restaurant Team Member

Tim Hortons
07.2015 - 07.2017
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Greeted guests pleasantly and answered menu questions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Served food and beverages promptly with focused attention to customer needs.

Restaurant Team Member

Little Caesars
10.2014 - 06.2015
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Used proper techniques to prepare food and ingredients.

Education

No Degree - General Arts And Science

Lambton College of Applied Arts And Technology, Sarnia

High School Diploma -

Parry Sound High School, Parry Sound, ON

Skills

  • Goal oriented
  • Expectation setting
  • Staff discipline
  • Customer service
  • Attention to detail
  • Verbal and written communication
  • Negotiation
  • Staff education
  • Task delegation
  • Priority management
  • Coaching and mentoring

Languages

English
Native or Bilingual

Timeline

Supervisor - Tim Hortons
09.2024 - Current
Restaurant Team Member - Tim Hortons
07.2017 - 09.2024
Restaurant Team Member - Tim Hortons
07.2015 - 07.2017
Restaurant Team Member - Little Caesars
10.2014 - 06.2015
Lambton College of Applied Arts And Technology - No Degree, General Arts And Science
Parry Sound High School - High School Diploma,

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Wendel Michaud