Wency Jeron Reyes
5315 Monarch Street ,BC
Overview
6
6
years of professional experience
Work History
Resource Check Point Coordinator
Paladin Airport Security Services
Richmond, British Columbia
04.2024 - Current
- Facilitated communication between different departments in order to resolve issues quickly.
- Ensured compliance with company policies and procedures related to project management activities.
- supervised team of 15 employees in daily operations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Security Guard
Canucks Sports & Entertainment
Vancouver, BC
02.2022 - Current
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Permitted entry with escort for approved persons into secure locations.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Aviation Screening Officer
Allied Universal
Richmond, BC
06.2023 - 04.2024
- Performed security screenings of passengers and baggage in compliance with TSA regulations.
- Conducted pat-down searches of passengers to detect prohibited items or explosives.
- Operated metal detectors, x-ray machines and other screening equipment to identify potential threats.
- Communicated effectively with supervisors and colleagues regarding safety concerns or issues that may arise during shifts.
Loss Prevention Officer
Old Navy
Vancouver, BC
05.2019 - 03.2022
- Supported theft prosecution by appearing in court hearings to provide eyewitness testimony, offering honest and comprehensive account of events.
- Furnished insights and collaborated with leadership to develop loss prevention policies and initiatives.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
- Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
Sales Associate
Helly Hansen
New Westminster, BC
09.2018 - 04.2019
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
High School Diploma -
Whistler Secondary
Whistler, BC05-2018
Diploma - Law Enforcement
Justice Institute of British Columbia
New Westminster, BCSkills
- Work well with a diverse group of individuals
- Fast
- Advanced Tagalog and English ability
- Equipment operation
- Experience in leadership
Affiliations
- Volunteer for North Delta community policing
- volunteer for Justice Institute Student Union
Additional Information
- EDUCATIONS AND AWARDS , Grade 12 Diploma 2018 - Whistler Secondary School, Whistler, BC Myrtyl Phillip Community School 2011 - 2013 SERVICE AWARD 2016 - 2017 MUSIC AWARD 2016 - 2017 CITIZENSHIP AWARD 2015 - 2016
- Student Union Director Law Enforcement Studies
Timeline
Resource Check Point Coordinator
Paladin Airport Security Services
04.2024 - Current
Aviation Screening Officer
Allied Universal
06.2023 - 04.2024
Security Guard
Canucks Sports & Entertainment
02.2022 - Current
Loss Prevention Officer
Old Navy
05.2019 - 03.2022
Sales Associate
Helly Hansen
09.2018 - 04.2019
High School Diploma -
Whistler Secondary
Diploma - Law Enforcement
Justice Institute of British Columbia
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