Summary
Overview
Work History
Education
Skills
Timeline
Generic

WENCE LUSTE

Surrey,BC

Summary

Experienced in Cementing Services Oil and Gas Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Dedicated Rideshare Driver (Diamond Status) with over [2] years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. High-performing driver bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence.

Overview

32
32
years of professional experience

Work History

Uber Partner

Uber
10.2021 - Current
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Followed company guidelines and policies when interacting with passengers.
  • Adhered to all safety regulations and traffic laws while driving.
  • Responded to passenger concerns and complaints politely and professionally.
  • Inspected vehicles to confirm safe and fully-functioning working condition.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Monitored traffic patterns and adjusted routes to minimize travel time.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Delivered passengers to destinations safely and on time.

Delivery Driver

Apex Global Solutions
11.2020 - 10.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.

Field Specialist

SCHLUMBERGER TECHNOLOGY CORP
04.2017 - 03.2020
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Increased customer satisfaction by resolving Cementing Service issues
  • Led Cement Crew team in delivery of Oil well Construction and Intervention Services
  • Resolved Cementing Service problems, improved operations and provided exceptional client support
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient land cementing operations and achieve demanding schedule targets on different client's Wellsite around Wyoming, Colorado and North Dakota area
  • Delivered reports to Client's Representative on time and prompt submission of approved reports to Company database
  • Loaded, unloaded and moved material to and from storage and production areas
  • Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime

Field Specialist

CAMERON-A SCHLUMBERGER COMPANY
04.2016 - 04.2017
  • Reported issues to Management so that effective resolutions could be immediately put into place
  • Conducted repairs on field equipment, typically returning machines and tools to functionality for the next field deployment

Field Specialist

SCHLUMBERGER PRESSURE PUMPING SERVICES
05.2010 - 04.2016
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Increased customer satisfaction by resolving Cementing Service issues
  • Led Cement Crew team in delivery of oil well construction and Intervention Services
  • Resolved Cementing Service problems, improved operations and provided exceptional client support
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient land cementing operations and achieve demanding schedule targets on different client's Wellsite around Cold Lake, Lloydminster Alberta area
  • Delivered reports to Client's Representative and prompt submission of approved reports and charges to Company database
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness

Field Specialist

SCHLUMBERGER CANADA LTD
11.2009 - 04.2010

Client : Conoco Philips

Well : East Wolverin G-37 Laurentian Basin

  • Collaborated with management, technical crew members, and fellow supervisors to organize efficient offshore cementing operations and achieve demanding schedule targets
  • Meticulously tracked all parts, equipment, and materials used on each job
  • Delivered reports to Client Representatives on time and prompt submission of signed reports to Company database
  • Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find the best solutions
  • Maintained zero site accidents and lost work days during the project
  • Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime
  • Positively engaged with customers and maintained a professional appearance at all times as company representative

Field Specialist

SCHLUBERGER WELL SERVICES
07.2008 - 10.2009
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Increased customer satisfaction by resolving Cementing Service issues
  • Led Cement Crew team in delivery of oil well construction and Intervention Services
  • Resolved Cementing Service problems, improved operations and provided exceptional client support
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient land cementing operations and achieve demanding schedule targets on different client's Wellsite around Cold Lake, Lloydminster Alberta area
  • Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime

Field Supervisor

SCHLUMBERGER OILFIELD SERVICES, FIELD SURPERVISOR
12.2000 - 03.2008
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Increased customer satisfaction by resolving Cementing Service issues
  • Led Cement Crew team in delivery of oil well construction and Intervention Services
  • Resolved Cementing Service problems, improved operations and provided exceptional client support
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient offshore cementing operations and achieve demanding schedule targets on different client's Wellsite around Caspian Sea Area
  • Delivered reports to Client's Representative on time and prompt submission of approved reports and charges to Company database
  • Met with customers to resolve issues and build productive relationships
  • Ensured compliance with environmental, safety and regulatory requirements and vendor quality
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

Field Supervisor

SCHLUMBERGER OILFIELD SERVICES
08.1999 - 10.2000
  • Increased customer satisfaction by resolving Cementing Service issues
  • Led Cement Crew team in delivery of oil well construction and Intervention Services
  • Resolved Cementing Service problems, improved operations and provided exceptional client support
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient offshore and land cementing operations and achieve demanding schedule targets on different client's Wellsite
  • Delivered report to Client's Representative and prompt submission of approved reports and charges to the Company database
  • Met with customers to resolve issues and build productive relationships
  • Ensured compliance with environmental, safety and regulatory requirements and vendor quality
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

OFFICE / FIELD ENGINEER

METAPHIL, INC. - ABOITIZ CONSTRUCTION GROUP
07.1991 - 10.1995
  • Projects involve : Bitumen Blowing Facility Civil and Tank Erection Work Project with client Philippine Petroleum Corporation in Malaya, Pililla, Rizal, Philippines, 2nd LPG Truck loading Facility Project with client Pilipinas Shell Petroleum Corp
  • In Libjo,Batangas City, Phil
  • Mechanical and Piping Fabrication Outside Plot Lube Oil Blending Plant Project with client Pilipinas Shell Petroleum Corp
  • In Pandacan, Manila, Philippines PASAR Expansion and Coal Conversion Project in Isabel, Leyte, Phil
  • Jobs include preparation of bill of material for construction, generate fabrication drawing and piping isometrics
  • Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents

Education

Bachelor of Science - Mechanical Engineering

University of Cebu
Philippines
1991

Skills

  • Client Interaction
  • Team oversight
  • Safety and Compliance
  • MS Office
  • Mechanical Construction
  • Material procurement
  • Scheduling
  • Effective communication
  • Preventive and reparative maintenance
  • Mathematical Skills
  • Passenger Security
  • Driving experience with utility trailers
  • Vehicle inspections
  • Dependable and reliable
  • Effective communication skills

Timeline

Uber Partner

Uber
10.2021 - Current

Delivery Driver

Apex Global Solutions
11.2020 - 10.2021

Field Specialist

SCHLUMBERGER TECHNOLOGY CORP
04.2017 - 03.2020

Field Specialist

CAMERON-A SCHLUMBERGER COMPANY
04.2016 - 04.2017

Field Specialist

SCHLUMBERGER PRESSURE PUMPING SERVICES
05.2010 - 04.2016

Field Specialist

SCHLUMBERGER CANADA LTD
11.2009 - 04.2010

Field Specialist

SCHLUBERGER WELL SERVICES
07.2008 - 10.2009

Field Supervisor

SCHLUMBERGER OILFIELD SERVICES, FIELD SURPERVISOR
12.2000 - 03.2008

Field Supervisor

SCHLUMBERGER OILFIELD SERVICES
08.1999 - 10.2000

OFFICE / FIELD ENGINEER

METAPHIL, INC. - ABOITIZ CONSTRUCTION GROUP
07.1991 - 10.1995

Bachelor of Science - Mechanical Engineering

University of Cebu
WENCE LUSTE