Weizhuo Liu
Montreal,QC
Summary
Highly proactive manager with 4 years of experience in team leadership in the customer service industry. Background includes sales, management and customer service in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
Chez Devi
06.2022 - 10.2022
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Collaborated closely with other departments within the organization, such as marketing and finance, to achieve shared goals and maintain seamless operations.
- Reconciled cash and credit card transactions to maintain accurate records.
Assistant Restaurant Manager
Sammi Soupe Dumpling
07.2020 - 01.2021
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Evaluated operational procedures for efficiency improvements while maintaining the highest standards of guest experience excellence.
Auto Sales Consultant
Lexus
06.2019 - 09.2019
- Monitored customers for signs of security concerns and escalated issues to management.
- Prepared purchased vehicles and completed final delivery checks.
- Listened to customer needs and desires to identify and recommend optimal products.
Auto Sales Representative
Buick
06.2018 - 09.2018
- Located merchandise across various stores to address customer needs.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Met customers on lot and in showroom to discuss available vehicles and options.
Education
Bachelor of Commerce - Supply Chain Operations Management
Concordia University
Montreal, QC09.2025
Skills
- Customer Service
- Cost controls
- Complaint resolution
- Business operations expertise
- Inventory control and record keeping
- Database Interface and Query Software
Personal Information
Title: Client Advisor
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Restaurant Manager
Chez Devi
06.2022 - 10.2022
Assistant Restaurant Manager
Sammi Soupe Dumpling
07.2020 - 01.2021
Auto Sales Consultant
Lexus
06.2019 - 09.2019
Auto Sales Representative
Buick
06.2018 - 09.2018
Bachelor of Commerce - Supply Chain Operations Management
Concordia University
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