WEIXIN (AIMEE) LI
Richmond,BC
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administration Manager
Tianfu Tax & Accounting Service
01.2022 - Current
- Successfully streamlined administrative processes, resulting in increased productivity and heightened client satisfaction
- Implemented effective communication channels to ensure clear and cohesive information flow within the organization
- Demonstrated client-centric service excellence by conducting prescreening interviews, managing incoming calls, and supporting accountants in tax preparation and payroll.
Mortgage Administrator
Gentai Capital Corporation
08.2021 - 01.2022
- Streamlined mortgage application processes by implementing efficient tracking and reporting systems.
- Reduced loan approval time by diligently reviewing applications for accuracy and completeness.
- Enhanced customer satisfaction with prompt communication and timely resolution of inquiries.
- Ensured compliance with regulations, conducting thorough audits on loan documents.
- Managed a diverse portfolio of loans, ensuring timely payments and minimal delinquency rates.
- Facilitated successful closings by coordinating effectively with title companies and attorneys.
Assistant Manager
Riorich Capital
01.2021 - 12.2021
- Collected, reviewed, and managed all loan documents to ensure the accuracy of all data and provided professional support to loan applicants
- Communicated with clients and worked on the improvement of the loan monitoring process to improve efficiency
- Managed multiple client accounts, executed multiple administrative tasks, and performed other duties as assigned by operation vice president.
Project Coordinator
Unik-Town Development
01.2018 - 12.2020
- Oversaw and managed the administrative processes of the real estate division, maintaining a meticulous tracking system for ongoing work streams, projects, action items, and timelines, ensuring optimal efficiency
- Provided crucial support to the executive team, ensuring alignment of project scope and direction with the overall vision
- Assured all project deliverables were completed within established deadlines
- Played a pivotal role in supporting key finance activities, compiling and presenting information required for internal reporting and budgeting.
Education
MBA -
Vancouver Island University
Nanaimo, BC06.2017
Bachelor of Arts in Professional Communication -
Royal Roads University
Victoria, BC07.2014
Skills
- Communication Procedures
- Program Activities Data Collection
- Administrative
- Tax Return Preparation
- Customer Service
- Sales Development
- Interpersonal skills
- Attention to detail
industry expertise
- Accounting & Finance
- Capital
- Real Estate
Certification
Sub-Mortgage Broker License
Languages
English
Professional Working
Mandarin
Native or Bilingual
Timeline
Administration Manager
Tianfu Tax & Accounting Service
01.2022 - Current
Mortgage Administrator
Gentai Capital Corporation
08.2021 - 01.2022
Assistant Manager
Riorich Capital
01.2021 - 12.2021
Project Coordinator
Unik-Town Development
01.2018 - 12.2020
MBA -
Vancouver Island University
Bachelor of Arts in Professional Communication -
Royal Roads University
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