Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and focused on supporting team success and achieving positive results.
Overview
2
2
years of professional experience
Work History
Trade Development Assistant
Global Manufacturer Certificate
Guangzhou, GuangDong
08.2021 - 11.2021
Assisting the Business Manager in daily contact with domestic and international clients.
Conducting pre-sales analysis and after-sales service for customers.
Provided assistance with manual handling tasks when required.
Liaised with customers regarding product availability, delivery timescales and any other queries they may have had.
Sales Assistant
XingHua Fastener Inc.
GuangZhou, GuangDong
01.2021 - 06.2021
Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Maintained records related to sales for store management.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Sales Assistant
NLJ International Trading Inc.
Markham, Ontario
09.2019 - 06.2020
Assisted in creating displays to promote products.
Described merchandise and explained use, operation and care.
Maintained records related to sales for store management.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Education
Bachelor of Arts - Economics
Wilfrid Laurier University
Waterloo, ON
09-2024
Skills
Language: English, Chinese, and Mandarin
Technical Skill: Microsoft, Stata
Timeline
Trade Development Assistant
Global Manufacturer Certificate
08.2021 - 11.2021
Sales Assistant
XingHua Fastener Inc.
01.2021 - 06.2021
Sales Assistant
NLJ International Trading Inc.
09.2019 - 06.2020
Bachelor of Arts - Economics
Wilfrid Laurier University
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