Weiciao (Joy) Shih
North York,ON
Summary
Enthusiastic dental field eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Quick learner, motivated to learn, educated and willing to go the extra mile to complete tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Hygiene Student
George Brown College
10.2022 - 04.2024
- Enhanced patient comfort during dental procedures through empathetic communication and gentle techniques.
- Prepared procedure rooms and tray setups for hygienists and doctors before starting dental procedures.
- Collaborated with dental team members to develop comprehensive treatment plans for patients with complex needs.
- Educated patients on proper brushing and flossing techniques, leading to improved oral health habits at home.
- Maintained accurate electronic records for each patient visit, streamlining documentation processes within the practice.
- Managed patient appointments effectively, reducing wait times and maintaining punctual schedules.
Independent Contractor Promotional Representative
KMAC & Associates Marketing Inc.
05.2022 - 05.2022
- Communicated with dental professionals and customers to gather, provide and share updated information on products and services.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties by applicable standards, policies and regulatory guidelines to promote a safe working environment.
- Maintained energy and enthusiasm in a fast-paced environment.
Dental Receptionist/Dental Assistant
Pinson Dental & Esthetics
02.2021 - 06.2021
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Conducted communications and transactions with patients and visitors to foster a positive experience.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized patient files and streamlined operations to improve efficiency.
Cashier
Manchu Wok
03.2018 - 05.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Instructional Assistant
Tzu Chi Academy
02.2018 - 02.2019
- Handled class records for attendance, assignment grades and course participation scores.
- Managed classroom materials inventory, ensuring necessary supplies were available for daily lessons and activities.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
Education
Ontario College Advanced Diploma - Dental Hygiene
George Brown College
Toronto, ON04.2024
Skills
- Flexible and Adaptable
- Collaboration
- Responsible
- Organization and Time Management
- Dental Equipment
- Oral Impressions
- Gum Disease Identification
- Patient Needs Assessment
- Dental charting
- Radiographic interpretation
Certification
BLS Certificate
CPR/AED Level C
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working
Taiwanese
Professional Working
Timeline
Dental Hygiene Student
George Brown College
10.2022 - 04.2024
Independent Contractor Promotional Representative
KMAC & Associates Marketing Inc.
05.2022 - 05.2022
Dental Receptionist/Dental Assistant
Pinson Dental & Esthetics
02.2021 - 06.2021
Cashier
Manchu Wok
03.2018 - 05.2020
Instructional Assistant
Tzu Chi Academy
02.2018 - 02.2019
Ontario College Advanced Diploma - Dental Hygiene
George Brown College
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