Wei Fang
Waterloo,ON
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Excellent at communication, fluent in both English and Mandarin.
Overview
1
1
year of professional experience
Work History
Assistant Store Manager
O'My Bakery
256 Phillip St Unit A&B, Waterloo, ON N2L 3W8
02.2017 - 09.2017
- Managed closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
Bachelor of Arts - Economics
University of Waterloo
Waterloo, ON10.2023
Skills
- Goals and Performance
- Sales and Marketing
- Records Maintenance
- Order Management
- Customer Service
- Product and Service Sales
- Database Management
Timeline
Assistant Store Manager
O'My Bakery
02.2017 - 09.2017
Bachelor of Arts - Economics
University of Waterloo