Summary
Overview
Work History
Education
Skills
Timeline
Generic

Webittu Demelew

Santa Monica

Summary

Driven and compassionate healthcare professional with 10 years hands-on experience in fast-paced hospital environment as a healthcare personnel. Accountable and responsible with a strong focus on patient wellness and quality patient care. Verifying insurance eligibility and benefits for patients.

Overview

13
13
years of professional experience

Work History

Patient Access/Registration/Admissions

UCLA(SMH/RR/NPH)
07.2015 - Current
  • Financially cleared patients prior to hospital procedures and surgeries by verifying insurance eligibility and benefits and obtaining pre-authorization
  • Co-pay collection, appointment scheduling, as well as referrals and authorizations
  • Knowledge of RTE, Medi-Cal website, Medicare, CCS programs, availity, out of state Medicaid
  • Complete daily admission notifications and initiate authorization for emergency admissions, direct admits, labor and delivery pre admissions via phone or in person
  • Collecting accurate demographic information to gather insurance benefits, obtaining prior authorizations, and collections
  • Interacting with physicians, nursing staff, utilization, and other hospital personnel
  • Demonstrated knowledge of medical terminology
  • Working knowledge of EPIC, Teams, Microsoft office applications (Word, Outlook, Excel, PowerPoint).

Banker

Wells Fargo Bank
06.2012 - 01.2015
  • Investment Management
  • Opening accounts, CDs, IRAs, safe deposit boxes
  • Cash handling and balancing
  • Debit and credit management
  • Problem-solving skills.

Care Extender

St. Francis Hospital
09.2010 - 12.2012
  • Helped check patients in and help discharge them
  • Helped Nursing staff care for patients
  • Answered calls to help admit patients, update demographics, and get authorization to clear Admissions.

Education

Bachelor in Health Science -

University of California Long Beach State

Skills

  • Familiar with Epic Software and RTE
  • Verifying insurance eligibility and benefits on RTE, Medi-Cal website, and Availity
  • Verifying patient demographics
  • Admitting and pre admitting patients, completing pre-registration for L&D patients in person or by phone
  • Medical Terminology
  • Interacting with hospital departments such as Utilization Review, Physicians, Nursing Units, and other hospital personnel
  • Demonstrate accuracy and a strong attention to detail
  • Excellent under pressure in a fast-paced environment
  • Self-starter with strong work ethic and values
  • Excellent interpersonal and customer service skills
  • Ability to resolve complex computer and employee related issues
  • Proficient in Microsoft Word and Excel
  • Bi-lingual speak both English and Amharic fluently

Timeline

Patient Access/Registration/Admissions

UCLA(SMH/RR/NPH)
07.2015 - Current

Banker

Wells Fargo Bank
06.2012 - 01.2015

Care Extender

St. Francis Hospital
09.2010 - 12.2012

Bachelor in Health Science -

University of California Long Beach State

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Webittu Demelew