Weaam Sorial
Calgary,AB
Summary
Personable and outgoing Product Advisor with 17 years of experience in marketing and sales settings. Expert at representing products and delivering presentations to small or large groups. Excellent customer service skills and always up for tackling new challenges.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Advisor
Crowfoot Hyundai
08.2022 - Current
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Completed registration paperwork and sales documentation.
- Prepared purchased vehicles and completed final delivery checks.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
Sales Brand Ambassador
Paris Jewelry Sunridge Mall
05.2020 - 07.2022
- Maintaining sales achievement from “Top Ten Achiever” within around 230 salespersons in company (29 store all over Canada).
High sales achiever and Employee of month August 139% , October 215%, and November 125% ,2020. - February 109%, March 152% May 109% ,2021.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Achieved and exceeded sales goals in line with prescribed selling strategy.
- Communicated successes, competition trends, deals, product introductions, potential accounts, resets and demo opportunities via recaps.
- Analyzed consumer usage patterns to identify trends and target key demographics.
- Used Microsoft Word and other software tools to create documents and other communications.
- Resolved problems, improved operations and provided exceptional service.
- Rang up customers by processing cash and credit payments to complete 30 sales transactions .
Auto Parts Salesman
Action parts Canmore
08.2017 - 03.2020
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Stocked and managed stock of parts.
- Inspected parts for defects, removing damaged parts and replacing with new ones.
- Conducted cash handling, credit card transactions and register closeout at end of business day.
- Assisted customers in finding appropriate parts promptly.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Established and cultivated solid business relationships with new or existing customers.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Evaluated performance against goals and implemented appropriate development plans.
Sales Associate
Paris Jewelry Market Mall
06.2014 - 07.2017
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Solved customer challenges by offering relevant products and services.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Developed, marketed and sold full range of products and support services.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained records related to sales, returns and inventory availability.
- Increased sales by offering advice on purchases and promoting additional products.
Sales Representative
Pfizer
- Have been working for 10 years with leading multinational company{Pfizer} as sales & Marketing professional managing sales and marketing function of Global Brands .
- Have been consistently recognized for strong business and strategic acumen in achieving annual sales & marketing goals with strong analytical & interpersonal and communication skills.
- Trained and mentored new sales representatives
- Exceeded goals for new accounts in single sales cycle
Education
Associate of Science -
University of Cairo
Cairo , Egypt .Skills
- Relationship builder
- Branding
- Product demonstration
- Public Relations
- Good listening skills
- Self-motivated professional
- Multitasking abilities
- Training & Development
- Teamwork
Certification
Selling skills
Strategic planning
Situational leadership
Negotiating to yes
Problem solving & decision making
Persuasive skills
Business presentation skills
8 step coaching
Social style sales strategies (S-4)
Customer – focused selling approach (CFSA)
Timeline
Product Advisor
Crowfoot Hyundai
08.2022 - Current
Sales Brand Ambassador
Paris Jewelry Sunridge Mall
05.2020 - 07.2022
Auto Parts Salesman
Action parts Canmore
08.2017 - 03.2020
Sales Associate
Paris Jewelry Market Mall
06.2014 - 07.2017
Sales Representative
Pfizer
Associate of Science -
University of Cairo
Similar Profiles
Shauna WecklShauna Weckl
Controller at Crowfoot HyundaiController at Crowfoot Hyundai
BRAYDEN KOHLMANBRAYDEN KOHLMAN
General Sales Manager at CROWFOOT HYUNDAIGeneral Sales Manager at CROWFOOT HYUNDAI
Maria RotchevMaria Rotchev
Car Salesperson at Crowfoot HyundaiCar Salesperson at Crowfoot Hyundai