Wazira Al ahmad
Surrey,BC
Summary
Driven Personal Shopper with a track record of excellence at Real Canadian Superstore, adept in multitasking and meticulous attention to detail, ensuring 100% order accuracy. Excelled in planning and teamwork, significantly enhancing service quality by actively soliciting customer feedback to refine service strategies.
Overview
3
3
years of professional experience
Work History
Personal Shopper
Customer Assistance
08.2021 - Current
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Completed required paperwork, logs and other documentation according to internal policies to accurately track sales and delivery metrics.
- Solicited feedback from served customers to discern service weaknesses and positively shape future service interactions.
Education
High School Diploma -
LA Matheson Secondary Schools
BC05-2022
Skills
- Product knowledge
- Decision-making
- Planning and organization
- Verifying order accuracy
- Attention to detail
- Online order processing
- Multitasking
- Active listening
- Time management abilities
- Teamwork
- Problem-solving
- Teamwork and collaboration
Languages
Arabic
Native or Bilingual
Timeline
Personal Shopper
Customer Assistance
08.2021 - Current
High School Diploma -
LA Matheson Secondary Schools
Similar Profiles
Elianis DelgadoElianis Delgado
Metal Roofing Suppliers at Customer AssistanceMetal Roofing Suppliers at Customer Assistance
Jennifer HerreraJennifer Herrera
Walgreens at Customer Assistance GroupWalgreens at Customer Assistance Group
Minh Khanh NguyenMinh Khanh Nguyen
Tuyen Luu Gas Company at Customer Assistance GroupTuyen Luu Gas Company at Customer Assistance Group