WAYNE ADEFOLABI ODUNAIYA
Winnipeg,MB
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
SALES CONSULTANT
Virgin Mobile
06.2023 - Current
- I Provide excellent customer service and use effective sales techniques to sell Virgin plus products and services Consistently meet or exceed sales targets set by Virgin Plus, through upselling, cross-selling, and effectively promoting products Stay informed about competitors products and market trends to position Virgin plus effectively
- I helped virgin plus customers with my deep knowledge of Virgin Plus offerings, including mobile plans, internet packages, Tv services, etc, to help customers make informed decisions
- I provide valuable feedback to management for product and service improvements
- I handle sales transactions, completing necessary paperwork, and ensuring accurate records are maintained
- I assist customers with account issues, billing inquiries, and technical problems
- I work with team members to ensure smooth and efficient store operation.
ADMINISTRATIVE ASSISTANT
Cargo Jet
06.2021 - 04.2023
- Coordinated flight schedules and crew assignments, manage and track cargo shipments, ensuring timely delivery and proper documentation
- Served as a liaison between clients, pilots, ground staff, and other departments, handled customer inquiries and provided updates on shipment status
- Prepare, review and maintain shipping documents, including invoices, bills of lading, customs forms, ensured compliance with aviation regulations and company policies
- Assisted with office tasks such as filing, data entry, and maintaining records, managed inventory of office supplies and order new materials as needed
- Processed invoices and track expenses related to cargo shipments, assisted in budget preparations and financial reporting
ADMINISTRATIVE COORDINATOR
Ritz Carlton Hotel
09.2019 - 03.2021
- Provided excellent customer service to clients, addressing their needs and concerns promptly.
- Streamlined office operations by implementing efficient filing systems, resulting in a 20% reduction in retrieval time for important documents
- Managed office supplies, tracked inventory levels, and initiated cost-saving measures, reducing annual office expenses by 15%
- Coordinated and scheduled meetings, conferences, and appointments, ensuring optimal use of executive and team members' time
- Managed administrative tasks, including scheduling, event coordination, and customer inquiries, ensuring smooth operations
- Implemented process improvements to streamline workflow and increase efficiency, resulting in cost savings
- Provided exceptional customer service to guests, addressing concerns and ensuring a memorable experience Developed and implemented an onboarding checklist, reducing the time required for new staff to become fully Operational
Education
Bachelor of Arts - Economics
Brandon University
Brandon, MBSkills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent communication and interpersonal skills
- CRM proficiency
- Product and service knowledge
- Strategic Planning
- Office Administration
- File Organization
- Customer and client relations
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementTeam Building / Company RetreatsPersonal development programsWork from home optionInterests
Customer relations
Product knowledge
Networrking
Organizational skills
Time management
Problem solving
Software proficiency
Timeline
SALES CONSULTANT
Virgin Mobile
06.2023 - Current
ADMINISTRATIVE ASSISTANT
Cargo Jet
06.2021 - 04.2023
ADMINISTRATIVE COORDINATOR
Ritz Carlton Hotel
09.2019 - 03.2021
Bachelor of Arts - Economics
Brandon University
Similar Profiles
Krunal ParmarKrunal Parmar
Sales Representative at Virgin MobileSales Representative at Virgin Mobile
Farheen NaazFarheen Naaz
Brand Ambassador at Virgin MobileBrand Ambassador at Virgin Mobile
Israth JahanIsrath Jahan
Sales Associate at Virgin MobileSales Associate at Virgin Mobile