Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wayne West

Humber Valley Resort,NL

Summary

Dynamic professional with strong leadership qualities and a proven track record at C & C Enterprises. Expert in driver coordination and safety procedures, enhancing operational efficiency and reducing accidents. Adept at training new staff and fostering teamwork, ensuring high standards of customer service and compliance in all transport operations.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Driver, Manager

C & C Enterprises
04.2010 - 06.2024
  • Assisted in coordinating daily driver schedules and routes for optimal efficiency.
  • Supported compliance with safety regulations and company policies during transport operations.
  • Collaborated with drivers to address issues and enhance communication effectiveness.
  • Maintained accurate records of driver performance and vehicle maintenance schedules.
  • Contributed to training new drivers on operational procedures and safety protocols.
  • Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
  • Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
  • Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
  • Counseled drivers on violations of company policy or service standards to improve performance.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Organized records of vehicles, schedules and completed orders.

Driver

Beaton's Towing
01.2000 - 06.2009
  • Operated tow truck to safely transport vehicles and equipment in various conditions.
  • Conducted thorough inspections of vehicles and towing equipment to ensure safety compliance.
  • Assisted customers by providing roadside assistance and resolving vehicle-related issues efficiently.
  • Coordinated with dispatchers to respond promptly to service calls and optimize routes.
  • Trained new drivers on operational procedures, safety protocols, and customer service standards.
  • Developed strong relationships with clients through effective communication and problem-solving skills.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
  • Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
  • Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
  • Reduced accident rates with careful driving and adherence to safety guidelines during towing procedures.
  • Operated with safety and skill to avoid accidents and delays.
  • Delivered exceptional tow truck service across region and liaised with local authorities.
  • Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Supply Technician

Canadian Armed Forces
03.1989 - 04.2000
  • Managed inventory control processes to ensure accurate stock levels and minimize discrepancies.
  • Coordinated logistics for supply procurement, optimizing delivery schedules and reducing lead times.
  • Implemented safety protocols for handling hazardous materials, enhancing workplace safety compliance.
  • Trained new staff on equipment operation and inventory management systems, improving team proficiency.
  • Used identification tags, stamps and electronic marking tools to mark stock items.
  • Coordinated logistics activities for seamless transportation of goods from suppliers to end-users, minimizing delays and disruptions.
  • Optimized warehouse space utilization with effective storage and layout strategies, reducing overall storage costs.
  • Maintained strict quality control measures throughout the procurement process, ensuring high-quality products were delivered on time.
  • Achieved significant reduction in surplus supplies by analyzing and adjusting stock levels.
  • Optimized storage space utilization, reorganized warehouse layout.

Education

High School Diploma -

Herdman Collegiate
Corner Brook, NL

Skills

  • Customer service
  • Strong leadership qualities
  • Active listening
  • Safety procedures
  • Materials tracking
  • Driver coordination
  • Vehicle maintenance coordination
  • Driver training proficiency
  • Supply tracking
  • Load securement
  • Driver training
  • Teamwork and collaboration

Certification

  • Certified First Aid , Red Cross
  • Class 1 License
  • Clean Drivers abstract
  • Clean Criminal Record


Timeline

Driver, Manager

C & C Enterprises
04.2010 - 06.2024

Driver

Beaton's Towing
01.2000 - 06.2009

Supply Technician

Canadian Armed Forces
03.1989 - 04.2000

High School Diploma -

Herdman Collegiate

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