Wayne Taylor
Port Albert,NL
Summary
At Taylored Upholstery Services, I excelled as an Upholstery Technician/Customer Service Representative, where I enhanced service quality through expert fabric selection and customer consultation. My knack for pattern making and fostering client relationships significantly contributed to business growth, with a keen focus on achieving meticulous attention to detail in every project.
Overview
2
2
years of professional experience
Work History
Upholstery Technician /Customer Service Representative
Taylored Upholstery Services
04.2023 - Current
- Streamlined inventory management by organizing materials and tools for easy access during project execution.
- Optimized resource usage by accurately estimating material requirements for each upholstery project undertaken.
- Developed long-lasting professional relationships with clients through consistent delivery of high-quality workmanship.
- Maintained a safe and organized workspace, adhering to industry standards and best practices for workplace safety.
- Kept up-to-date with industry trends, incorporating new materials and techniques into daily practice for continuous improvement in service quality.
- Provided excellent customer service by addressing inquiries and offering guidance on proper care techniques for upholstered items.
- Assisted clients in making informed decisions about upholstery styles that best suited their personal preferences and budget constraints.
- Increased productivity by implementing time-saving techniques and tools for efficient project completion.
- Enhanced the appearance of furniture pieces by skillfully replacing worn-out fabric, padding, and springs.
- Consistently met deadlines by effectively prioritizing workload based on client requirements and project complexity.
- Improved customer satisfaction by expertly repairing and restoring a variety of upholstery types.
- Exceeded client expectations with precise color matching and pattern alignment for seamless repairs.
- Delivered exceptional results in refurbishing antiques, preserving their historic value while updating their aesthetic appeal.
- Achieved faster turnaround times with efficient work processes for upholstery repair tasks.
- Contributed to business growth through meticulous attention to detail in all upholstery projects.
Education
Associate of Arts - Business Administration
Sheridan College Institute of Technology And Advanced Learning
Oakville, ONSkills
- Furniture repair
- Pattern making
- Customer consultation
- Padding installation
- Fabric selection
- Project estimation
- Basic carpentry
- Frame construction
- Fabric measuring
- Custom upholstery design
- Machine sewing
- Reupholstering
Languages
English
Native or Bilingual
Timeline
Upholstery Technician /Customer Service Representative
Taylored Upholstery Services
04.2023 - Current
Associate of Arts - Business Administration
Sheridan College Institute of Technology And Advanced Learning
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