Wayne Tanguay
Trenton,On
Summary
I am an individual that is self motivated, hard working and believes in strong work ethic.
Experienced in managing and being a team player.
Committed to fostering a positive workplace culture and to the success of the business.
I am positive, friendly and approachable.
Overview
28
28
years of professional experience
Work History
Merry Maids (Family Owned)
Co Manager
01.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals. Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions. Ensured all tasks were completed accurately and efficiently by team members.
Franchisor
Clean Shine
01.2004 - 12.2022
- Managed 7 Franchisees across Brampton, Vaughn, Woodbridge, Newmarket, Barrie.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Self-motivated, with a strong sense of personal responsibility, managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
Manager Trainee
Zellers
01.2002 - 12.2003
- Improved employee retention rates by fostering a positive work environment that encouraged professional growth and development.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Monitored daily store operations to ensure compliance with company policies, safety regulations, and government guidelines.
- Maintained strict adherence to company policies, ensuring compliance with all relevant laws, regulations, and industry standards throughout daily operations.
Restaurant Manager
Zellers
01.1997 - 12.2003
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff. Promoted a positive work environment with proactive conflict resolution strategies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Timeline
Merry Maids (Family Owned)
Co Manager
01.2022 - Current
Franchisor
Clean Shine
01.2004 - 12.2022
Manager Trainee
Zellers
01.2002 - 12.2003
Restaurant Manager
Zellers
01.1997 - 12.2003
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