Wayne Piamonte
Calgary,AB
Summary
Effectively addresses team needs through forward-thinking strategies and a keen focus on daily responsibilities. Proficient in coordinating schedules and workflows to fulfill demands and requirements. Demonstrates a superior work ethic, coupled with resourcefulness and a positive attitude. Known for fostering strong teamwork and collaboration, contributing to a cohesive and supportive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
05.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Barista
Starbucks
10.2021 - 05.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Supervisor
Booster Juice
02.2020 - 12.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
Crew Member
Booster Juice
06.2018 - 02.2020
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Education
Diploma - Practical Nursing (LPN)
Bow Valley College
Calgary, AB06.2024
Certificate - Primary Care Paramedic
SAIT Polytechnic
Calgary, AB07.2019
Skills
- Ability to lead and motivate a team; providing guidance, direction, and support to team members to ensure the delivery of high-quality services
- Active listening skills to address concerns, provide feedback, and facilitate teamwork
- Effectively prioritizing tasks and resources in high-pressure situations, making informed decisions to identify problems or issues, and promptly implementing appropriate solutions
- Mediating disagreements and fostering a positive work environment conducive to collaboration and teamwork
- Flexibility to respond to changing circumstances, adjusting plans and strategies as needed to address certain situations and ensure continuity of operations
Languages
English
Native or Bilingual
Filipino
Native or Bilingual
Certification
- BLS Provider Training - Valid until 01/2025
Timeline
Shift Supervisor
Starbucks
05.2022 - Current
Barista
Starbucks
10.2021 - 05.2022
Supervisor
Booster Juice
02.2020 - 12.2021
Crew Member
Booster Juice
06.2018 - 02.2020
Diploma - Practical Nursing (LPN)
Bow Valley College
Certificate - Primary Care Paramedic
SAIT Polytechnic
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