Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wayne Kenney

Moncton,NB

Summary

Accomplished Business Owner/Operator at City Crossdocking Ltd, adept in operations management and customer relations, significantly enhancing customer satisfaction and employee retention. Expertise in inventory control and fostering a positive work environment, ensuring streamlined business processes and profitability. Studious operator offering 37 years of extensive experience in the warehousing and transportation industry . Refrigeration and quality control being a large portion of daily operations including quality control.

Overview

23
23
years of professional experience

Work History

Business Owner/Operator

City Crossdocking Ltd
09.2001 - 04.2024
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Fostered a positive work environment that encouraged employee retention, professional development opportunities, and open communication channels.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

Education

GED -

Middleton Regional High School
Middleton, NS
06.1977

Skills

Small business operations

Inventory Control

Human Resources

Operations Management

Customer Relations

Employee Training

Customer Service

Bookkeeping

Languages

English
Elementary

Timeline

Business Owner/Operator

City Crossdocking Ltd
09.2001 - 04.2024

GED -

Middleton Regional High School
Wayne Kenney