Wayne Greene
North Noel Road,NS
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Manager
Anthony Brother Enterprises Doing Business as Kennetcook Home Hardware
08.2025 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Interacted well with customers to build connections and nurture relationships.
Water Truck Delivery Driver
Bryce Hillier Enterprises
03.2021 - 08.2022
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Kept detailed records of deliveries and money received from customers.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Contractor Sales / Estimator
Ettinger's Home Hardware
09.2017 - 03.2021
- Enhanced customer satisfaction by providing accurate sales estimates and timely followups.
- Trained junior Sales Estimators, improving their skills and contributing to overall team performance.
- Coordinated closely with production teams to monitor project progress, ensuring that timelines were adhered to according to initial estimations.
- Contributed valuable insights during strategic planning meetings, helping guide company direction through careful analysis of available information.
- Negotiated with contractors and vendors to secure best possible pricing for job estimation.
- Developed customized sales proposals, resulting in higher conversion rates and increased revenue.
General Contractor
Wayne M Greene Carpentry
05.2014 - 09.2017
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
- Resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions.
- Implemented safety protocols to minimize risks on job sites, resulting in fewer accidents and injuries.
- Facilitated smooth handover of completed projects by addressing any outstanding issues promptly.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Adhered to building codes and regulations in planning and construction phases for full project compliance.
- Cultivated strong relationships with clients, leading to repeat business and positive referrals.
- Maintained up-to-date knowledge of building codes and regulations, ensuring all projects were in compliance.
- Prepared detailed project estimates and reports for management review.
- Scheduled utility service providers according to project timelines.
Education
Carpentry -
Colchester Regional Vocational School
Truro, NS06-1988
High School Diploma -
Hants North Rural High
Kennetcook, NS06-1986
Skills
- Customer response
- Training and mentoring
- Inventory control
- Store merchandising
- Customer relations
- Team leadership and coaching
- Team building and leadership
- Team motivation
- Problem-solving
- Work Planning and Prioritization
- Customer service
- Operations
- Staff supervision
- Team leadership
- Opening and closing procedures
- Relationship building and management
- Employee training
- Retail inventory management
- Store operations
- Goals and performance
- Team building
- Database management
- Product merchandising
- Documentation and reporting
- Cash management
- Sales expertise
- Shift scheduling
- Customer service management
- Multitasking and organization
- Risk management
- Order management
- Budget administration
- Team development
- Leading staff meetings
- Outstanding communication skills
- Policies and procedures
- Operational efficiency
- Supply ordering
- Strategic thinker
- Operations management
- Delegating work
- Strategic planning
- Leadership development
- Root-cause analysis
- Employee scheduling
- Process improvements
- Friendly and positive
- POS systems
- Vendor management
- Revenue generation
- Competitor monitoring
- Hourly shift management
- Verbal and written communication
Languages
English
Certification
- Level 1 Qualified Fire Fighter
- Certified Medical First Responder, EHS - exp: 2028
- Various Fire Suppression and Extrication
- Fire Officer Leadership
Timeline
Store Manager
Anthony Brother Enterprises Doing Business as Kennetcook Home Hardware
08.2025 - Current
Water Truck Delivery Driver
Bryce Hillier Enterprises
03.2021 - 08.2022
Contractor Sales / Estimator
Ettinger's Home Hardware
09.2017 - 03.2021
General Contractor
Wayne M Greene Carpentry
05.2014 - 09.2017
Carpentry -
Colchester Regional Vocational School
High School Diploma -
Hants North Rural High