WAYNE CROPLEY
Drayton Valley
Summary
Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.
Overview
17
17
years of professional experience
Work History
Shift Supervisor
Dollarama
09.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Respond to and resolve customer questions and concerns.
- Resolve customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Produce Clerk
Jocelyn's Independent
02.2021 - 09.2023
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
Tire Technician
Grande Tire
04.2014 - 01.2016
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
Yardman
Home Hardware Store
08.2013 - 04.2014
- Reduced material waste by properly handling, sorting, and storing materials in designated areas according to company guidelines.
- Enhanced yard organization by implementing efficient space utilization strategies and inventory management techniques.
- Contributed to cost savings by identifying opportunities for recycling or repurposing unused materials within the yard.
- Loaded customers purchases
Night Shift Supervisor
Extra Foods
07.2007 - 06.2013
- Maintained stock of products
- Oversaw unloading of trucks
- Packed customers orders.
Education
High School Diploma -
Frank Maddock High School
Drayton Valley, AB06.1996
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Cash handling expertise
- POS System Operation
- POS Deletions
- Team Leadership
- Positive Attitude
- Strong verbal and written communication
- Creative Problem-Solving
Languages
English
Professional Working
Additional Information
Wayne left the work force for 5 years to become the sole caregiver for his elderly father, whom required full time care
Timeline
Shift Supervisor
Dollarama
09.2023 - Current
Produce Clerk
Jocelyn's Independent
02.2021 - 09.2023
Tire Technician
Grande Tire
04.2014 - 01.2016
Yardman
Home Hardware Store
08.2013 - 04.2014
Night Shift Supervisor
Extra Foods
07.2007 - 06.2013
High School Diploma -
Frank Maddock High School
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