Wayne Clancy

Work History

Exec VP

Trilogy-Net

Calgary

04.2019 - Current

Streamline front end process, work to train the CSRs and Quoting Department to respond quicker to customer's needs
Identify the operational issues, put a plan together to solve the concerns of management
Then work with managers to implement the solutions
Work with accounting to understand and set up GL to properly show true cost of goods.
Established a successful partnership with key industry players, resulting in increased market share for the organization.
Led a cross-functional team to develop and launch a new product line, contributing to significant growth in sales.
Implemented cost-saving measures by conducting thorough financial analysis and identifying areas of inefficiency within the organization.
Developed and executed targeted business development initiatives, leading to an expansion of the company''s client base.
Revised corporate policies and procedures to ensure compliance with evolving industry regulations, mitigating potential risks.
Enhanced employee engagement and satisfaction through the implementation of comprehensive training programs and performance management systems.
Negotiated favorable contracts with vendors, securing advantageous terms for the company while maintaining strong professional relationships.
Optimized supply chain management processes by identifying inefficiencies and implementing strategic solutions that increased overall efficiency.
Introduced process improvements that reduced operational costs while maintaining high-quality standards across all departments.
Drove digital transformation efforts within the organization by implementing advanced technology solutions that streamlined workflows and improved customer experience.
Hired and managed 4 new managers to drive business growth.
Increased sales $7 millionthrough aggressive sales program overhaul, market campaigns and new product launches.

Consultant

ROCC SOLUTIONS

Calgary

01.2017 - Current

Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
Developed innovative strategies for clients, resulting in increased revenue and business growth.
Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
Managed client relationships through regular check-ins and updates on project progress.
Established trusted partnerships with key industry influencers, expanding the company''s network of resources and contacts.
Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.

General Manager

X-ACT Engineered Manufacturing Solutions

Calgary

01.2018 - 12.2018

Directing various business departments to ensure the smooth running of the company
Resolving contractual and commercial issues and disputes
Training and leading a large team, providing discipline and performance feedback
Developing positive direct relationships with key business contacts
Scheduling workload to meet priorities and targets
Possessing personality, energy & charisma to inspire, Using automated computer systems to monitor stock control
Analyzing complex data and documentation
Involved in the recruitment and mentoring of new staff
Responsible for achieving all performance related targets
Ensuring that best practice is followed in safety, legality and quality of service
Developing and supporting a cross functional culture of continuous improvement
Leading company accountants in the formulation of forecasts and budgets
Maintaining excellent relationships with clients and suppliers
Undertaking staff performance reviews.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Championed continuous improvement initiatives that enhanced operational performance across all departments.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.

Plant Manger

VitaFoam Products Canada

Calgary

01.2017 - 01.2017

Develop and plans budget, staffing capital investment, large scale maintenance projects
Developed a Maintenance Program that reduced our down time by 30% in first month
Was able to reduce the maintenance overtime by 50%
Reduced Lead times on major Critic components
By having vendor stock items in our facility
Collecting and looking through data to find places of waste or places of improvement, keep an eye on worker safety and plant safety
Maintain optimum operation by assigning workers, creating and keeping work and production schedules
Work to secure a new labor contract with local union
Work with trucking companies to have empty trailer in yard instead of live loading
Maintain relationships with key accounts, working closely with corporate sales
Utilize Six Sigma and Lean Manufacturing Principles in day-to-day operations.
Increased production efficiency by optimizing plant layout and implementing process improvements.
Reduced downtime for maintenance by establishing a proactive preventive maintenance program.
Enhanced safety standards with implementation of comprehensive safety training initiatives for all employees.
Streamlined supply chain operations, reducing lead times and improving inventory management.
Developed cross-functional teams to foster collaboration and improve communication across departments.
Managed budgeting and resource allocation, ensuring optimal use of funds for operational efficiency.
Collaborated with engineering team to design new machinery, resulting in increased production capacity.
Boosted employee morale and productivity through effective leadership and motivational techniques.

Vice President, Operations/ Facilities / Manufacturing

GEO Pressure Systems Inc

Calgary

01.2013 - 01.2017

Accountable for leading the operation and manufacturing groups
Located and Design our new main Facility
Develop and lead the Team that was responsible for budgets, staffing, capital investment, research & development and determine market requirements for inclusion in product offerings
Design and implemented an Inventory system that ensure we had the proper levels to allow us to build a service our customer base on their requirements
Implement Vendor own inventory in our locutions to reduce output cost and lead times
Assess competitive trends and customer needs: create comparison tools of all competing products
Recruited and led an amazing group with a focus on creating quality awareness and repeatable Manufacturing and Service process
Designed and developed the IT infrastructure
With local hosting email, ERP and web site hosting
With access from all offices around the world
Designed and implemented companywide SharePoint with external customer access
Foster and maintain relationships with key accounts, working closely with corporate sales
Led the Service team in redesigning the field units to be cost effective and increase safety
Worked with freight companies to store our products at their remote locations for quicker service to field operations
Utilize Six Sigma and Lean Manufacturing Principles in day-to-day operations
Work closely with Research and Development to create new product lines.
Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
Implemented advanced data analytics tools to drive data-driven decision-making across all levels of the organization, leading to better business outcomes.
Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
Directed marketing strategies to increase brand awareness, generate leads, and grow market share within highly competitive industries.
Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
Increased sales $ 5 million through aggressive sales program overhaul, market campaigns and new product launches.
Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
Achieved significant cost savings through supply chain optimization efforts such as strategic sourcing initiatives and logistics improvements.

Operations Director

Teledyne & VariSystems

Calgary

01.2007 - 01.2013

Accountable for safety, environmental, quality, cost, reliability, engineering, purchasing, inside customer service, materials planning and inventory management for a 250+ employee, manufacturing and distribution operation consisting of two manufacturing plants and two mounting facilities
Located and Designed sister locations in USA & Mexico
Set up maintenance programs for all 3 facilities to ensure minimum down time
Led the organization to ramp up capacity to support an 18% growth in demand fueled by new products, improved quality and on-time delivery performance
Led the implementation of a quality improvement initiative to track and improve first pass yield from 50% to consistently ranging between 80% and 95%, across all operations
Took It infrastructure from 25 employees to and 250 employees' system with room to grow.
Streamlined operations by implementing efficient processes and policies, resulting in improved productivity and reduced costs.
Led cross-functional teams to successfully execute complex projects on time and within budget constraints.
Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
Built strong relationships with stakeholders at all organizational levels, fostering collaboration between departments for optimal results.
Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
Conducted performance evaluations and provided constructive feedback to team members, promoting professional growth and development.
Cultivated a high-performance work environment by setting clear expectations and fostering open communication among employees.
Mentored and supervised diverse workforce, managing scheduling, supervision and performance management.
Mentored employees and offered constructive feedback for performance improvement.
Recruited and hired top talent by selecting qualified individuals to maximize profitability.
Reviewed financial and operational reports on regular basis to make effective decisions.
Collaborated with executives to develop and execute strategic business plans.
Maintained excellent customer relationships through consistent delivery on commitments.
Managed payroll processes by collecting staff time sheets, checking accuracy, correcting hours, tracking in database and approving routing.
Supervised operational processes and procedures for sales, supply chain management, distribution and resourcing.
Managed and reported organizational finances.

Director, Service

Vitality Foodservice & Alberta Beverage

01.2000 - 01.2007

Direct a network of Regional Service Managers and Warehouse Managers located throughout Canada to oversee all proprietary and outside service functions
Manage equipment and parts supply to maximize product sales and service revenue
Facilities, materials and planning accountabilities include equipment and spares utilization, supplier management, large-scale contract negotiations, inventory and asset management as well as procurement and logistics
Manage and support national computerized materials, maintenance and asset tracking system including purchase orders, inventory management, asset life cycle, time card and invoicing
Perform systems/business analyst role by designing IT solutions to improve business efficiency and productivity
Provide leadership between technical implementation teams and functional operation teams to resolve application design, build and test issues
Provide IS network and hardware administration, land line, cell phone, wireless communications and computer asset management for all Canadian sites
Manage contracts & provision of services by third party providers for both IT and Operations
Participate on research and development committee for dispensing equipment.
Enhanced customer satisfaction by streamlining service processes and implementing effective communication strategies.
Reduced employee turnover rate by developing comprehensive training programs for new hires and ongoing professional development opportunities.
Increased departmental efficiency with the implementation of improved project management tools and techniques.
Fostered a collaborative work environment, encouraging open communication and teamwork among staff members.
Implemented cost-saving measures to balance department budget while maintaining service quality.
Managed cross-functional teams to ensure seamless delivery of services across multiple departments.
Ensured compliance with industry standards and regulations, mitigating potential risks faced by the organization.
Championed innovative solutions to address customer needs, leading to increased product offerings and revenue streams.
Provided strategic direction for department growth, leading to successful expansion into new markets or territories.
Spearheaded process improvements that led to increased productivity without sacrificing service quality or customer satisfaction.
Conducted thorough assessments of service processes to identify areas for improvement and implement necessary changes.
Cultivated partnerships with key stakeholders within the organization, enhancing alignment between business units for maximum operational efficiency.
Guided team members through challenging situations using empathetic leadership skills, fostering resilience amongst staff during periods of change or uncertainty.
Evaluated existing technology infrastructure and implemented upgrades as needed to support efficient service delivery and data-driven decision making.

Manager, Regional Operations

Vitality Foodservice & Alberta Beverage

01.1996 - 01.2000

Managed operational performance to ensure profit alignment of three locations in Alberta and British Columbia
Developed and standardized operations for all service locations
Provided IT support for Alberta & BC regions: operating systems, servers, applications and hardware
Installation, maintenance, and troubleshooting for our computer system and networks
Responsible for procurement of goods and services including raw materials, equipment, tools, parts and supplies
Responsible for end-user service development, new market identification, equipment penetration, financial consultation and contract negotiations.

Carpenter / General Contractor

Glen Marsh Construction

01.1985 - 01.2000

Over all responsibility to ensure the project is done on time and within spec
Arranged sub-contractors and work with clients to resolve any issues
Cribbing, working with different types of materials to build custom foundations
Constructed homes' walls and roofs, installed windows and doors
Finished carpentry, installed baseboards, crown molding and cabinets.

Crew Manager / Vibrator Technician

Trace Exploration

01.1985 - 01.1995

Led and developed crews which consistently finished ahead of schedule and under budget
Frequently assigned most critical projects with largest obstacles and shortest time lines
Controlled more than $20 million of equipment imported for all US crews
Setup and implemented seismic vibrator crews in US
Performed repairs & maintenance on heavy equipment such as Nodwell top drive drills, wheeled and tracked vibrators, over highway vehicles and telemetry recording systems
Achieved next to nil disruption or delay on cross border equipment moves by relationship building with brokers, customs agents and transportation companies.

Summary

Overview

Work History

Exec VP

Consultant

General Manager

Plant Manger

Vice President, Operations/ Facilities / Manufacturing

Operations Director

Director, Service

Manager, Regional Operations

Carpenter / General Contractor

Crew Manager / Vibrator Technician

Education

Business Management -

Skills

Accomplishments

Certification

Languages

Timeline

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