Dedicated sales leader skilled in relationship building and data-driven decision-making. Committed to enhancing customer experiences and driving team success through effective coaching and innovative marketing strategies.
Overview
3
3
years of professional experience
Work History
Sales Department Manager
Canadian Tire
Amherst, NS
04.2023 - 02.2024
Managed daily sales operations, ensuring team adherence to company standards and procedures.
Delivered exceptional customer service experiences, addressing concerns promptly and building lasting relationships with clients.
Mentored junior staff members, fostering a collaborative work environment that encouraged professional development.
Trained and mentored new sales associates, enhancing product knowledge and customer service skills.
Conducted regular team meetings to communicate goals, share updates, and encourage collaboration.
Implemented promotional strategies that boosted customer engagement and increased foot traffic.
Internet Marketing Consultant
Cumberland Business Connector
Amherst, NS
03.2022 - 05.2022
Developed digital marketing strategies to enhance online visibility and engagement.
Assisted in managing social media accounts to increase brand awareness and customer interaction.
Conducted keyword research to optimize website content for search engine performance.
Collaborated with team members to create effective email marketing campaigns targeting specific audiences.
Analyzed website traffic data to identify trends and recommend improvements for user experience.
Engaged with clients to understand their needs and tailor marketing solutions accordingly.
Sales Agent/Driver Sales Representative
Staples, The Office Supply Superstore
Amherst, NS
05.2021 - 08.2021
Processed sales transactions efficiently using point-of-sale systems.
Collaborated with team members to achieve daily sales goals and improve customer service.
Provided training to new staff on store procedures and product knowledge.
Developed strong relationships with clients through excellent customer service and regular followups.
Met existing customers to review current services and expand sales opportunities.
Recorded accurate and efficient records in customer database.
Operated delivery vehicles safely and efficiently.
Delivered orders to customers to drive full satisfaction.
Education
Business Administration And Management
Nova Scotia Community College
Amherst, NS
06-2022
Diploma in Computer Information Specialist - Computers
Western College
Stephenville, NL
06-2014
Skills
Sales presentations
Sales team training
Sales coaching
Relationship building
Data analysis
Sales expertise
Market research
Timeline
Sales Department Manager
Canadian Tire
04.2023 - 02.2024
Internet Marketing Consultant
Cumberland Business Connector
03.2022 - 05.2022
Sales Agent/Driver Sales Representative
Staples, The Office Supply Superstore
05.2021 - 08.2021
Business Administration And Management
Nova Scotia Community College
Diploma in Computer Information Specialist - Computers