Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wattandeep Dhaliwal

Cal

Summary

Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease.

Overview

13
13
years of professional experience

Work History

Operations Coordinator

Zoll Medical Corporation
06.2021 - Current
  • Assisting with management of daily operational activities
  • Enhanced customer satisfaction by resolving issues in timely manner and providing exceptional support.
  • Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
  • Reviewed operations reports to understand numbers and trends.
  • Maximized resource utilization by monitoring staff schedules and allocating tasks effectively.
  • Collaborated with sales team to identify opportunities for growth and expansion.
  • Increased revenue through strategic planning and market analysis.

Home Delivery Specialist

Ashley Furniture Home Store
01.2020 - 03.2021

Loaded, transported, and delivered items to clients
or businesses in a safe, timely manner.
Maintained accurate logs of deliveries and trips,
proving details to manager at end of shifts.
Assisted in warehouse operations for streamlined
loading and unloading processes, increasing
productivity levels.
Coordinated consistent on-time deliveries of
damage-free goods.
Assessed vehicle for damage after each shift and
kept it properly cleaned and maintained.

Field Service Specialist

Isher Enterprise
08.2017 - 12.2019
  • Conducted periodic maintenance inspections as stated by contract or customer.
  • Enhanced customer satisfaction by providing efficient and accurate installation services.
  • Successfully managed multiple simultaneous projects through effective task prioritization and resource allocation.
  • Consistently met or exceeded project deadlines while maintaining high-quality workmanship standards.
  • Coordinated with other specialists to troubleshoot complex issues during installations, minimizing downtime for clients.
  • Worked with diverse types of weather and ground conditions.
  • Managed maintenance activities, supervised staff, and inspected equipment.

OWNER OPERATOR

Max Hauling
07.2014 - 08.2016
  • Established and maintained strong procedures for daily operations.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.

Technician's Assistant

Fouji's Tech Repair and Installation Services
03.2012 - 05.2014
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Replaced worn or broken parts on machines and equipment.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Diagnosed and repaired complex mechanical and electrical systems.

Education

Post Graduation Diploma in Computer Application in Computer Science - Computer Science

Karnataka University
05.2013

Bachelor's in Computer Science - Computer Science

Adesh Institute of Engineering And Technology
06.2012

Post-secondary education in Science -

S.D.PUBLIC SENIOR SECONDARY SCHOOL
03.2008

Skills

  • Problem-solving
  • Positive attitude
  • Troubleshooting and repair
  • Customer service
  • Teamwork and coordination
  • Repair and installation
  • Heavy lifting
  • Hardware and software installation
  • Technical analysis
  • Equipment Repair
  • Relationship building
  • Timely reports completion

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Operations Coordinator

Zoll Medical Corporation
06.2021 - Current

Home Delivery Specialist

Ashley Furniture Home Store
01.2020 - 03.2021

Field Service Specialist

Isher Enterprise
08.2017 - 12.2019

OWNER OPERATOR

Max Hauling
07.2014 - 08.2016

Technician's Assistant

Fouji's Tech Repair and Installation Services
03.2012 - 05.2014

Bachelor's in Computer Science - Computer Science

Adesh Institute of Engineering And Technology

Post-secondary education in Science -

S.D.PUBLIC SENIOR SECONDARY SCHOOL

Post Graduation Diploma in Computer Application in Computer Science - Computer Science

Karnataka University
Wattandeep Dhaliwal