Watta Kenneth COMPAORE
Montreal,Canada
Summary
Offering solid foundation in IT principles and genuine passion for technology, ready to learn and grow in dynamic environment. Brings understanding of basic networking and hardware troubleshooting, with ability to quickly grasp new concepts. Ready to use and develop skills in system maintenance and technical support in IT Technician role.
Overview
1
1
year of professional experience
Work History
IT Technician Intern
Les Solutions BlackIP 360 Inc/CyberVision247 Inc
02.2025 - 05.2025
- Created IT documentation for systems and procedures, enhancing knowledge transfer and standardization.
- Contributed to IT projects, ensuring successful completion within deadlines.
- Troubleshot hardware and software issues to enhance system performance.
- Deployed new hardware devices, integrating seamlessly into existing infrastructure.
- Optimized network connectivity through regular maintenance and updates.
- Provided remote user support, quickly resolving issues without on-site visits.
- Maintained office PCs, networks, and mobile devices efficiently.
IT Technician Intern
College Superior of Montreal
09.2024 - 10.2024
- Provided technical assistance to teachers, staff, and students through in-person and remote support.
- Resolved computer, printer, network, and IT equipment problems efficiently.
- Quickly addressed emergencies to safeguard systems against threats.
- Oversaw user account management according to security protocols.
- Worked with diverse systems, software, peripherals, and gaming platforms.
- Improved computer performance through regular diagnostics and upgrades.
IT Technician Intern
Centre De Services Scolaires Marguerite-Bourgeoys
04.2024 - 05.2024
- Provided IT support to teachers, staff, and students at CSSMB. Diagnosed issues, collaborated on projects, and tested software solutions.
- Managed IT equipment inventory for database accuracy.
- Assisted in managing software licenses for applications.
- Implemented security measures to follow IT security guidelines.
- Purchased, set up, and installed new computers.
- Installed and configured operating systems and applications.
Education
Vocational Diploma - Computer Support
Leonard De-Vinci Vocational Training Center
Saint-Laurent, Quebec04-2025
University Diploma of Professional licence - Electrical Engineering
Institute of Technologies
Ouagadougou, Burkina-Faso07-2022
Skills
- Skilled in MS-DOS, Windows, and Linux environments
- VPN connectivity resolution
- Active Directory permissions administration
- Proficient in Microsoft 365 and Entra ID administration
- Virtualization technologies
- Computer assembly
- Troubleshooting Office applications
- Ticket resolution proficiency
- Customer service support
- Connectivity and device troubleshooting
- Remote management tools proficiency
- Proficient in Microsoft Office 365 Suite
- Skilled in programming and hardware integration
- Self-directed work capability
- Effective multi-tasking
- Problem-solving skills
Languages
French
English
Interests
Basketball
Stock market and cryptocurrencies
The primary sector : agriculture and livestock farming
Chess game
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementStock Options / Equity / Profit SharingHealthcare benefitsPersonal development programsTimeline
IT Technician Intern
Les Solutions BlackIP 360 Inc/CyberVision247 Inc
02.2025 - 05.2025
IT Technician Intern
College Superior of Montreal
09.2024 - 10.2024
IT Technician Intern
Centre De Services Scolaires Marguerite-Bourgeoys
04.2024 - 05.2024
Vocational Diploma - Computer Support
Leonard De-Vinci Vocational Training Center
University Diploma of Professional licence - Electrical Engineering
Institute of Technologies
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