Wassim Osseiran
Ottawa,ON
Summary
Self-motivated and hard-working. Excellent communication skills along with a friendly personality. Outgoing and enjoy ensuring the best customer service. Know how to handle most types of people and situations under pressure. A fast learner and can adapt to new environments very quickly. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Freelance Transcriptionist
Several Sources
- Streamlined workflow for increased efficiency by utilizing transcription software and tools.
- Stayed organized and kept detailed records to accurately track progress and client information.
- Improved overall readability of final transcripts through careful attention to grammar, punctuation, and formatting guidelines.
- Translated medical jargon and abbreviations into expanded forms to verify accuracy of patient and health care facility records.
- Edited drafts created from speech recognition software.
- Reviewed completed reports for proper formatting, grammar, and sentence structure.
Skateboarding Instructor
Freelance
2019.08 - 2022.04
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Passionate about learning and committed to continual improvement.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Promoted classroom safety, collaboration, and best practices.
Barista/Waiter/Bartender Assistant
La Degusteria
2021.09 - 2022.01
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Barista/Bartender Position
Super Vega
2021.09 - 2021.10
All-Rounder
Starbucks
2017.09 - 2018.03
- Communication Skills: speaking to customers about a product's different features and answering any questions they might have.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Provided professional services and support in a dynamic work environment.
- Demonstrated strong organizational and time management skills while managing multiple tasks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Restaurant Waiter
Al Akaber Resto-Pub
2014.01 - 2015.07
- Maintained clean and organized dining areas for optimal guest experience.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Greeted new customers, discussed specials, and took drink orders.
- Informed customers about daily and seasonal specials.
Education
Highschool diploma -
N.E.I.G.B.
Freshman Sciences -
AUST
Bachelor of Science - Physiotherapy
Antonine University
Baabda, LebanonSkills
- Word
- Excel
- PowerPoint
- POS system
- Proofreading
- Multilingual capabilities
- Transcription
- Error Correction
- Proofreading proficiency
- Client Communication
- Vocabulary knowledge
Other Details - Interests
- Reading books
- Writing
- Skateboarding
- Balance board
- Helping people out
- Contact juggling
- Playing musical instruments such as Mandolin
Personal Information
- Date of Birth: 09/05/98
- Nationality: Lebanese/Ukrainian
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Arabic
Native or Bilingual
French
Elementary
Ukrainian
Limited Working
Personal Skills and Hobbies
I enjoy a variety of different activities. Namely Skateboarding, Contact juggling, Music,
Timeline
Barista/Waiter/Bartender Assistant
La Degusteria
2021.09 - 2022.01
Barista/Bartender Position
Super Vega
2021.09 - 2021.10
Skateboarding Instructor
Freelance
2019.08 - 2022.04
All-Rounder
Starbucks
2017.09 - 2018.03
Restaurant Waiter
Al Akaber Resto-Pub
2014.01 - 2015.07
Freelance Transcriptionist
Several Sources
Highschool diploma -
N.E.I.G.B.
Freshman Sciences -
AUST
Bachelor of Science - Physiotherapy
Antonine University
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