Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wasial Imran

Calgary,AB

Summary

Dynamic sales professional with proven success at NEX HOMES, excelling in team management and customer retention. Leveraged CRM software to enhance lead tracking, resulting in improved conversion rates. Cultivated strong client relationships, driving satisfaction and loyalty through personalized service and strategic sales initiatives.

Overview

9
9
years of professional experience

Work History

Sales Team Leader

NEX HOMES
08.2022 - 08.2024
  • Learned key CRM software to track customer interactions and maintain updated records.
  • Supported sales team by managing schedules, coordinating meetings, and organizing training sessions.
  • Assisted in developing sales strategies to increase team performance and customer engagement.
  • Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
  • Implemented CRM system improvements that streamlined lead tracking and follow-up processes, leading to higher conversion rates.

Sales Executive

NEX HOMES
08.2017 - 08.2022
  • Developed and maintained relationships with clients to enhance customer satisfaction and loyalty.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Demonstrated product knowledge to effectively match customer needs with appropriate vehicles.
  • Utilized CRM software effectively for tracking leads, managing contacts, and scheduling appointments.
  • Increased customer satisfaction by providing personalized and attentive service to each client.

Customer Service Representative

United Bank Limited, UBL
12.2015 - 08.2017
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Enhanced customer satisfaction by efficiently managing complaints and providing timely solutions.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
  • Maintained up-to-date knowledge of product and service changes.
  • Maintained accurate records of customer interactions using CRM software, ensuring data integrity.

Education

BBA - Finance

THE SUPERIOR UNIVERSITY
LAHORE, PAKISTAN
11-2013

Skills

  • Team management
  • Customer retention
  • Product and service knowledge
  • Relationship building
  • Customer assistance
  • Sales follow-up

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Sales Team Leader

NEX HOMES
08.2022 - 08.2024

Sales Executive

NEX HOMES
08.2017 - 08.2022

Customer Service Representative

United Bank Limited, UBL
12.2015 - 08.2017

BBA - Finance

THE SUPERIOR UNIVERSITY

Similar Profiles

CREATE PROFILE
Wasial Imran