Wasi Rizvi
Stony Plain,AB
Summary
Dynamic customer service professional with experience at McDonald's, recognized for promoting positive guest experiences and adept in complaint resolution. Proven ability to manage multiple tasks while maintaining high standards of quality. Skilled in data entry and fostering strong customer relationships through personalized support and critical thinking.
Overview
1
1
year of professional experience
Work History
Crew Member
Mcdonalds
Stony Plain, AB
12.2024 - Current
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Organized and restocked supplies to support operations and team productivity.
- Maintained an organized work area to ensure efficient operations.
- Served food quickly for positive guest experiences.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Upheld high standards of productivity and quality in operations.
Customer Service Representative/Data Entry Clerk
city of champs
Edmonton, Alberta
03.2024 - 08.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys, and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
No Degree - Basic Skills
Memorial Composite High School
Stony Plain, AB06-2025
Skills
- Promoting good behavior
- Critical thinking
- Adaptive team player
- Multi-Task Management
- Activity Planning
- Product knowledge
- Complaint resolution
- Account updating
- Customer service
Languages
English
Native/ Bilingual
Urdu
Professional
Timeline
Crew Member
Mcdonalds
12.2024 - Current
Customer Service Representative/Data Entry Clerk
city of champs
03.2024 - 08.2024
No Degree - Basic Skills
Memorial Composite High School
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