Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic

Wasana Panagoda

60 Elizabeth St S, Richmond Hill,ON

Summary

Software quality assurance lead with 10 years of experience in web, mobile, and API testing. Proven track record in managing and mentoring QA teams while delivering superior debugging services. Expertise in effective communication, prompt diagnosis, and implementing precise solutions.

Overview

11
11
years of professional experience
1
1
Certificate

Work History

Team Lead - Software Quality Assuarance

Porter Airlines Inc
Toronto, Ontario
11.2021 - Current
  • Boosted team productivity and customer satisfaction by implementing streamlined QA and service workflows.
  • Elevated task efficiency by mentoring team members and ensuring consistent, high-quality deliverables.
  • Accelerated professional growth through structured one-on-one coaching and performance feedback.
  • Closed process gaps by proactively identifying inefficiencies and launching targeted improvements.
  • Secured successful ISO 9001:2015 audit outcomes by rigorously maintaining documentation and compliance.
  • Upheld inspection standards by aligning all QA activities with ISO Quality Management guidelines.
  • Drove cross-functional collaboration to develop tailored solutions that addressed specific customer challenges.
  • Optimized resource utilization by aligning team capabilities with project demands, improving on-time delivery rates.
  • Delivered clear and actionable status reports, and defect documentation, to support informed decision-making during testing cycles.
  • Executed manual and automated testing across web, mobile, OS, and database platforms, ensuring full coverage and quality.
  • Validated usability and compliance through thorough functional testing, aligned with industry standards.
  • Uncovered potential risks early by analyzing design documents and source code for testability and quality concerns.
  • Co-developed custom automation tools and frameworks that enhanced QA accuracy and reduced test cycle times.

Associate Team Lead - Software QA

99X (Pvt) Ltd
Colombo, Sri Lanka
06.2019 - 10.2021
  • Delegated tasks strategically by aligning assignments with team members’ strengths, improving overall efficiency.
  • Resolved critical customer issues by guiding the team through targeted technical solutions.
  • Ensured audit success by maintaining strict adherence to ISO 9001 Quality Management standards during inspections.
  • Captured and analyzed test results to generate actionable quality reports that informed release decisions.
  • Designed data-driven test cases using SQL across Oracle and MySQL databases, enhancing test coverage.
  • Engineered scalable automation frameworks for web applications using Selenium WebDriver and Grid, reducing manual effort.
  • Defined comprehensive test scenarios by converting business and technical requirements into clear, testable outcomes.

Senior Software Quality Assuarance Engineer

Cypad (Pvt) Ltd
Colombo, Sri Lanka
01.2014 - 06.2019
  • Reported and tracked software defects, collaborating closely with developers to drive prompt and effective resolutions.
  • Influenced product quality by contributing to design and code reviews, with a focus on testability and risk mitigation.
  • Authored comprehensive test plans, cases, and scripts in TestRail and AXOSOFT, ensuring full test coverage.
  • Executed cross-browser and mobile testing to ensure platform compatibility and user experience consistency.
  • Validated data accuracy and system stability through thorough database testing using SQL queries.
  • Partnered with stakeholders to define precise business and functional requirements, enhancing test alignment with goals.

Education

Master of Science - Information Systems

Sri Lankan Institute of Information Technology
Sri Lanka
02-2016

Bachelor of Science - Information Technology

Sri Lanka Institute of Information Technology
Sri Lanka
01-2013

Skills

  • Team leadership
  • Process enhancement strategies
  • Resource Management
  • Teamwork and collaboration
  • Problem-solving skills
  • Cross-functional collaboration
  • Agile methodologies
  • Test planning
  • Attention to detail
  • Effective communication
  • Mentoring team members
  • User Acceptance Testing
  • Quality assurance metrics
  • Mobile testing
  • API testing
  • Automation Testing
  • Defect tracking
  • Regression testing
  • Root cause analysis
  • Stakeholder engagement
  • Requirements analysis and validation
  • Documentation and reporting

Certification

  • ISTQB Certified Tester Foundation Level
  • Agile Project Leadership
  • Agile Project Management

Timeline

Team Lead - Software Quality Assuarance

Porter Airlines Inc
11.2021 - Current

Associate Team Lead - Software QA

99X (Pvt) Ltd
06.2019 - 10.2021

Senior Software Quality Assuarance Engineer

Cypad (Pvt) Ltd
01.2014 - 06.2019

Master of Science - Information Systems

Sri Lankan Institute of Information Technology

Bachelor of Science - Information Technology

Sri Lanka Institute of Information Technology

References

References available upon request.

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Wasana Panagoda