Warren Ganes Ambe
London,Ontario
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level whatever position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Operator
Breed & Butcher
Naval, Biliran Philippines
02.2021 - 02.2023
- Operating a business in the food industry.
- Fostered a positive work culture that encouraged teamwork, open communication, professional development opportunities leading to higher employee retention rates.
- Oversaw day-to-day operations effectively managing resources and staff delegating tasks as needed and holding team members accountable for their deliverables.
- Implemented quality assurance measures, ensuring products and services met or exceeded customer expectations driving repeat business and long-term loyalty.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Food & Beverage Service Program
MIHCA
Cebu, Philippines
02.2019 - 06.2019
- Participated in a food and beverage service program.
- Reduced wait times by efficiently managing multiple tables and prioritizing tasks effectively.
- Handled high-pressure situations calmly, maintaining professionalism during peak hours or when faced with difficult patrons.
- Supported event planning efforts by coordinating banquet setups and serving large parties seamlessly.
- Greeted customers and prepared and served food and drinks according to restaurant standards.
- Served food and beverages promptly with focused attention to customer needs.
Basic Housekeeping & Customer Service Trainee
Marvin's Seaside Inn
05.2011 - 11.2018
- Received training in basic housekeeping and customer service.
Banquet Waiter (On-Call)
Waterfront Hotels & Casino Lahug
07.2013 - 12.2015
- Worked as a banquet waiter on-call.
Bookkeeper/Information trainee
Naval State University External Office
11.2012 - 03.2013
- Trained as a bookkeeper and information trainee.
Housekeeping/ Food & Beverage
Marvin's Seaside Innolo
06.2012 - 10.2012
- Received on-the-job training in housekeeping and food & beverage.
Education
Post-Secondary Diploma in Business -
Fanshawe College
London, Ontario03.2024
GED -
MIHCA
Cebu City, Philippines06.2019
Bachelor of Science in Hotel Restaurant & Tourism Management -
Biliran Province State University
Biliran, Philippines03.2013
Skills
- Leadership and Communication
- Customer Service
- Safe Food Handling Procedure
Personal Information
Title: Restaurant Manager
References
- Mrs. Dannah Pitao, HRM Instructor, Naval State University Instructor, 09179788769
- Mrs. Fely Caliao, External Affairs Office Secretary, Naval State University- External Affairs Office, 0921975115
- Mr. Marvin James Lo, Marvin's Seaside Inn Manager, Brgy. Atipolo Naval, Biliran, 09178122289
Languages
English
Professional Working
Certification
MIHCA Food & Beverage Training - January- June 2019
Timeline
Business Operator
Breed & Butcher
02.2021 - 02.2023
Food & Beverage Service Program
MIHCA
02.2019 - 06.2019
Banquet Waiter (On-Call)
Waterfront Hotels & Casino Lahug
07.2013 - 12.2015
Bookkeeper/Information trainee
Naval State University External Office
11.2012 - 03.2013
Housekeeping/ Food & Beverage
Marvin's Seaside Innolo
06.2012 - 10.2012
Basic Housekeeping & Customer Service Trainee
Marvin's Seaside Inn
05.2011 - 11.2018
Post-Secondary Diploma in Business -
Fanshawe College
GED -
MIHCA
Bachelor of Science in Hotel Restaurant & Tourism Management -
Biliran Province State University