Analyzed business initiatives for technological impact, integrating solutions within existing systems to support organizational goals
Designed, tested, and implemented both short- and long-term solutions to address organizational challenges and improve day-to-day operations across departments
Developed Python scripts to perform regular or bulk operations, including the retrieval, mapping and formatting of multiple e-commerce sites' sales data, streamlining sales monthly reconciliation tasks for Finance
Designed and maintained Monday.com boards, including automations, for optimizing data management, workflows, and managing longterm projects and short-term initiatives
Built and maintained a SQL data warehouse based on the medallion architecture, consolidating data from diverse systems including patient management, ERP, HRIS, e-commerce, and marketing platforms
Business Systems Analyst
Dermapure
Edmonton, AB
01.2023 - 03.2024
Led data migration efforts, optimizing processes to manage thousands of patient records weekly
Developed automated data extraction, mapping, and transformation workflows, streamlining ecommerce fulfillment by integrating with a 3PL
Replaced inefficient offsite processes with in-house Boomi integrations, enhancing scalability and operational efficiency
Directed the Data Conversion team during a significant acquisition, ensuring timely prioritization of complex tasks
Established a multi-departmental committee for maintaining product and service standardization across the organization
Business Analyst
FYidoctors
Delta, BC
01.2020 - 01.2023
Engaged with stakeholders to elicit requirements, driving project success in a high-profile environment
Coordinated with development teams to deliver software solutions aligned with business objectives, including the creation of a RESTful API
Ensured compliance with PII and PHI regulations during data management and system design processes
Assisted in documenting the IT system architecture and organizational IT roadmap, providing clarity and direction for future projects
Facilitated agile collaboration with cross-functional teams, leading daily stand-ups and bi-weekly sprints for successful project execution
Assisted in process automation and technology integration initiatives, contributing to a 25% increase in workflow efficiency
Supported the development of project documentation and process maps, facilitating better understanding among team members and stakeholders
Information Technology Help Desk Analyst
FYidoctors
05.2017 - 12.2019
Provided technical support and troubleshooting assistance to end-users, ensuring prompt resolution of IT-related issues
Developed and maintained process documentation for common IT procedures, improving team efficiency and knowledge sharing