Overview
Work History
Timeline
Work Availability
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WARREN THOMAS

Edmonton,AB

Overview

12
12
years of professional experience

Work History

Solutions Architect

Dermapure
Edmonton, AB
03.2024 - Current
  • Analyzed business initiatives for technological impact, integrating solutions within existing systems to support organizational goals
  • Designed, tested, and implemented both short- and long-term solutions to address organizational challenges and improve day-to-day operations across departments
  • Developed Python scripts to perform regular or bulk operations, including the retrieval, mapping and formatting of multiple e-commerce sites' sales data, streamlining sales monthly reconciliation tasks for Finance
  • Designed and maintained Monday.com boards, including automations, for optimizing data management, workflows, and managing longterm projects and short-term initiatives
  • Built and maintained a SQL data warehouse based on the medallion architecture, consolidating data from diverse systems including patient management, ERP, HRIS, e-commerce, and marketing platforms

Business Systems Analyst

Dermapure
Edmonton, AB
01.2023 - 03.2024
  • Led data migration efforts, optimizing processes to manage thousands of patient records weekly
  • Developed automated data extraction, mapping, and transformation workflows, streamlining ecommerce fulfillment by integrating with a 3PL
  • Replaced inefficient offsite processes with in-house Boomi integrations, enhancing scalability and operational efficiency
  • Directed the Data Conversion team during a significant acquisition, ensuring timely prioritization of complex tasks
  • Established a multi-departmental committee for maintaining product and service standardization across the organization

Business Analyst

FYidoctors
Delta, BC
01.2020 - 01.2023
  • Engaged with stakeholders to elicit requirements, driving project success in a high-profile environment
  • Coordinated with development teams to deliver software solutions aligned with business objectives, including the creation of a RESTful API
  • Ensured compliance with PII and PHI regulations during data management and system design processes
  • Assisted in documenting the IT system architecture and organizational IT roadmap, providing clarity and direction for future projects
  • Facilitated agile collaboration with cross-functional teams, leading daily stand-ups and bi-weekly sprints for successful project execution
  • Assisted in process automation and technology integration initiatives, contributing to a 25% increase in workflow efficiency
  • Supported the development of project documentation and process maps, facilitating better understanding among team members and stakeholders

Information Technology Help Desk Analyst

FYidoctors
05.2017 - 12.2019
  • Provided technical support and troubleshooting assistance to end-users, ensuring prompt resolution of IT-related issues
  • Developed and maintained process documentation for common IT procedures, improving team efficiency and knowledge sharing

Optometric Assistant, Sales Associate, Licensed Optician

FYidoctors
06.2013 - 05.2017
  • Delivered exceptional customer service while managing optical sales, contributing to a 20% increase in customer satisfaction ratings
  • Assisted in inventory management and sales processes, ensuring optimal stock levels and timely fulfillment of customer orders

Timeline

Solutions Architect

Dermapure
03.2024 - Current

Business Systems Analyst

Dermapure
01.2023 - 03.2024

Business Analyst

FYidoctors
01.2020 - 01.2023

Information Technology Help Desk Analyst

FYidoctors
05.2017 - 12.2019

Optometric Assistant, Sales Associate, Licensed Optician

FYidoctors
06.2013 - 05.2017

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
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WARREN THOMAS