Overview
Work History
Education
Accomplishments
Timeline
Generic

Warren Philippe

Toronto,ON

Overview

16
16
years of professional experience

Work History

Overnight Grocery Stocker

Loblaws Real Canadian Superstore
11.2023 - Current
  • Maintain a clean and neat store appearance for our customers
  • Sort and stock products on shelves and in the backroom throughout the night
  • Assist fellow associates as needed throughout the store
  • Check for expiry dates, labels, tags and quality of the goods shelved in the store
  • Ensure that the goods stocked on the shelves complies with the standards of the store and that they are not damaged
  • Efficiently follow all the tasks delegated by the supervising authority
  • Completed all assigned targets within the specific deadline
  • Refilled and rotated items on shelves to maintain well stocked inventory
  • Cleared grocery shelves of debris and ensure floors are kept free of spills, water and other potential hazards
  • Establish and maintain a positive work environment

Dock Master

Whiterose Janitorial Services
12.2021 - 03.2023
  • Managing the deliveries and operations of the loading dock.
  • Cleaning and maintenance of the dock floor area
  • Ensuring that only commercial and authorized vehicles have access to the dock area.
  • Directing traffic by facilitating access for contractors, residents, vendors, and resolving logistical and/or loading conflicts.
  • Being familiar with floor areas, exits and locations of firefighting equipment.
  • Conducting a fire watch of the drive aisle on an hourly basis to ensure the drive aisle is not utilized for unauthorized storage/staging purposes and to inspect for potential fire hazards.
  • Responding to fire emergencies and assisting occupants to evacuate if safe to do so.
  • Assisting in fire prevention by noting and reporting to the Property Manager or Maintenance Staff of where fire hazards exist.
  • Assisting superintendent with various tasks including moving and preparing garbage bins for pick up
  • Regular patrol of loading dock area to ensure no vagrants are loitering
  • Ensuring that an alternate Dock Master is trained in these duties in the event of absence of the regular Dock Master.

Security/Bouncer

The Well Bar & Restaurant
09.2021 - 11.2022
  • Ensuring patrons who were entering establishment were of legal age, not intoxicated or under the influence and were double vaccinated for COVID-19 before entering as per Ontario Health guidelines
  • Providing a safe, inclusive environment for all patrons, staff and performers
  • Proactively monitor injury prevention, safety management and ensure adequate responses to incidents in the establishment
  • Documenting and communicating with other security personnel to ensure establishment has not exceeded building capacity
  • Assisting bar staff with the removal of patrons who do not abide by the establishment’s house rules
  • Securing ways of entry once the last patron has left for the evening

Dock Master

First Service Residential
02.2020 - 12.2021
  • Managing the deliveries and operations of the loading dock.
  • Cleaning and maintenance of the dock floor area
  • Ensuring that only commercial and authorized vehicles have access to the dock area.
  • Directing traffic by facilitating access for contractors, residents, vendors, and resolving logistical and/or loading conflicts.
  • Being familiar with floor areas, exits and locations of firefighting equipment.
  • Conducting a fire watch of the drive aisle on an hourly basis to ensure the drive aisle is not utilized for unauthorized storage/staging purposes and to inspect for potential fire hazards.
  • Responding to fire emergencies and assisting occupants to evacuate if safe to do so.
  • Assisting in fire prevention by noting and reporting to the Property Manager or Maintenance Staff of where fire hazards exist.
  • Assisting superintendent with various tasks including moving and preparing garbage bins for pick up
  • Regular patrol of loading dock area to ensure no vagrants are loitering
  • Ensuring that an alternate Dock Master is trained in these duties in the event of absence of the regular Dock Master.

Control Center Operator / Shift Supervisor

Paragon Security
10.2009 - 07.2019
  • Responsible for paperwork which can include creating SOR’s, DOR’s, filing, photocopy and the proper administration and archiving of documentation.
  • Answer inquiries from property management, building tenants and the general public.
  • Responsible to respond and or action all email inquiries and print relevant documentation.
  • In co-operation with the Control Centre Operator; book appointments in the Microsoft Outlook Calendar.
  • Responsible under direction of the Access Card System which includes creating/deleting and updating access card employee/tenant profiles.
  • The creation of reports and auditing of access cards in the Access Card System for client, Manager of Security; or tenant administrator review.
  • Trouble-shooting of the Access Card System where feasible and in the event, it is beyond local ability to rectify; advise the Manager of Security for repair.
  • Recommending the creating, modifying or improving upon internal control processes within the security department.
  • Managing Control Centre; monitor the CCTV system.
  • Audits the security equipment such as radios, DVR’s; CCTV cameras and their working condition.
  • Upon request for investigation/clarification of an incident; review CCTV data information; archive and provide copies when required.
  • Operates, trains personnel in the Fire Panel.
  • Conducts by-passes, responds to alarms in a front-line capacity.
  • Supervises the daily tasks of security personnel.
  • Responds to any related emergencies on the premises (elevator, fire alarm, medical).
  • Responds to building tenant concerns or inquiries and offers assistance.
  • Provide general maintenance, troubleshooting of the computers.
  • Ensure training of personnel in the Control Centre is conducted properly.
  • Ensure security officers are conducting their appropriate key and access card audits.
  • Monitor the activity, response and finalization of work orders.
  • Perform patrols of the premises both alone and with patrol personnel.
  • Report health, life safety concerns or issues to the Manager of Security.
  • Responsible for responding to emails from property management, site staff, tenants, and employees.
  • Assist management with tenant events and leasing tours.
  • Respond to emergency and or site related incidents upon direction or order from property management, Manager of Security and Paragon.
  • Ordering/scheduling Medeco High Security keys and lock installations with authorized Lock Smith company on behalf of property management and tenants.
  • Responsible of guard bookings for tenant and management related projects.
  • Responsible of payroll and scheduling (vacation/book offs. Etc.)
  • Assumed role of security shift supervisor from May 2016 - July 2019

Education

High School Diploma -

Monsignor Fraser College
06-2010

Accomplishments

    Accomplished Security Officer and Shift Supervisor with 10 years experience.

    A performance driven, self-motivated leader who is efficient, effective and detail oriented.

    Excellent interpersonal, communication skills and negotiation skills

    Collaborative skills in multi-disciplinary teams settings and interagency collaboration

    Strong work ethic, able to work independently or effectively in a multi-disciplinary team environment and work closely with administration

    Creative, confident, out-going , problem solving skills and positive attitude

    Extensive experience in stress management and de-escalation techniques

    Efficient in building and creating documentation

    Excellent & effective leadership skills demonstrated by extensive supervision and collaboration with administration teams

    Excellent ability to create and implement protocols and procedures

    Proficient written skills, log writing & documentation, inter-office communication

    Good computer skills, Excel, Word, Power Point

    Able to manage crisis and high pressure situations , Defensive tactics training (de-escalation, calming techniques, crisis prevention stances)

    Able to interpret data and policies to assist with advocacy of needs and goals

    Exemplary time management, organizational skills

    Excellent Presentation, facilitation and public speaking skills

    WHMIS training experience

    Co-ordination of meetings, shift changes and briefings

    Conflict resolutions skills

    Able to work within collective agreements, knowledgeable of policies and procedures

    Health and Safety management skills, Fire alarm & work station systems

Timeline

Overnight Grocery Stocker

Loblaws Real Canadian Superstore
11.2023 - Current

Dock Master

Whiterose Janitorial Services
12.2021 - 03.2023

Security/Bouncer

The Well Bar & Restaurant
09.2021 - 11.2022

Dock Master

First Service Residential
02.2020 - 12.2021

Control Center Operator / Shift Supervisor

Paragon Security
10.2009 - 07.2019

High School Diploma -

Monsignor Fraser College
Warren Philippe