Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Philippe

Ajax,ON

Summary

Solid background in providing outstanding service, building customer relationships and expectations. Exemplary leadership ability with a drive to motivate and assist others while maintaining organizational objectives. Strong team leadership and committed to excellence through producing positive results and customer satisfaction. Self-motivated, punctual and reliable.

Overview

17
17
years of professional experience

Work History

Department Manager

Rona +
03.2022 - 05.2023
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Analyzed and interpreted store trends to facilitate planning.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.

Sale Specialist

Lowes Home Improvment
04.2020 - 03.2022
  • Maintained organized, presentable merchandise to drive continuous sales in outdoor/indoor seasonal, flooring, plumbing, paint, electrical/lighting and appliance departments.
  • Tracked stock using company inventory management software. Preformed weekly cycle counts and monthly price audits.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Trained and developed new sales team associates.
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
  • Created and implemented sales strategies to successfully meet company targets.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Drove team revenue totals by bringing in top sales numbers.

Production Worker

Cannapiece
10.2021 - 03.2022
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs. Located and picked merchandise to fulfill daily customer orders. Examined incoming materials and compared to documentation for accuracy and quality. Maintained machinery to prevent overloads and avoid malfunctions. Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Adjusted machines to increase productivity for runs.
  • Organized work to meet demanding production goals.

Warehouse Labourer

Tfh Warehouse
02.2021 - 08.2021
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.

Care Provider

Dawn Daycare
01.2013 - 03.2017
  • Cleaned and sanitized dishes, tabletops, and frequently touched surfaces to prevent spreading of germs. Vacuumed, cleaned floors, kitchen, offices and washrooms.
  • Monitored and maintained cleanliness, sanitation, and organization of stations and assigned areas.
  • Planned, prepared and served meals and snacks according to prescribed diets.

Bartender

Silvercity
12.2005 - 06.2010

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Kept bar presentable and well-stocked to meet customer needs.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Education

High School Diploma - English

Riverdale Collegiate Institute
Toronto, ON

Skills

  • Customer Service (10 years)
  • Sales & Margin Improvement(10 Years)
  • Retail Operations(10 years)
  • Merchandising & Warehouse Operations(2years)
  • Order Picking and Processing(2 years)
  • Inventory/Audit Maintenance(5 years)
  • Warehouse functions (3years)
  • Sales & Marketing Strategies (10 years)
  • Front-End Operations (5 years)
  • Conflict/Complaint Resolution (5 years)
  • Bartending/ Server/ Cleaner (10 years
  • Administration (5 years)
  • Department Management (1 year)
  • Scheduling(1year)

Timeline

Department Manager

Rona +
03.2022 - 05.2023

Production Worker

Cannapiece
10.2021 - 03.2022

Warehouse Labourer

Tfh Warehouse
02.2021 - 08.2021

Sale Specialist

Lowes Home Improvment
04.2020 - 03.2022

Care Provider

Dawn Daycare
01.2013 - 03.2017

Bartender

Silvercity
12.2005 - 06.2010

High School Diploma - English

Riverdale Collegiate Institute
Tara Philippe