WARISARA PHIUPHUAN
303-627 The West Mall, Toronto,Canada
Summary
Dynamic and employee focused leader with half a decade in orchestrating outstanding employee journeys and fostering a culture of continuous improvement. Skilled at deploying innovative tools and methodologies to drive employee engagement. Excels in cross-functional collaboration with different teams to create cohesive employee centric initiatives. Strong communicator and insightful strategist, dedicated to surpassing company objectives through meticulous employee analytics and relationship management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Registered Early Childhood Educator
BrightPath Early Learning Centre
05.2017 - Current
- Partner with parents and resource consultants to develop Individualized Program Plans (IPP) to promote children's strengths and goals
- Employ advance digital communication tools to connect with parents in real-time, providing updates on children's development, daily routines, and activities
- Spearhead the onboarding process, groom them to understand their roles and job requirements to enable them to excel in their new role
- Actively collaborate with the management team in organizing monthly special events and planning team-building projects among staff
- Provide hands-on mentorship to student intern, imparting crutial industry knowledge and nurturing their journey towards their career proficiency
- Advocate for continual professional develoopment, staying abreast of current trends in early childhood education to enhance the service quality
- Encourage a culture of open dialogue and cooperation among staff, promoting a collegial work environment that translates to positive child care experiences
Client Service Assistant
Dixie Travel & Tours Ltd.
06.2012 - 07.2014
- Cultivated a customer-centric environment that focused on delivering personalized travel solutions and experiences
- Acted as a liaison between clients and travek service providers to negotiate benefial arrangments and ensure service excellence
- Implemented feedback mechanisms to gather insights on client experiences, driving continuous improvement in service delivery
- Supported the development and rollout of new travel platforms, contributing to a more efficient and user-friendly booking process.
Customer Service Representative of Outbound Department
APL Logistics Svcs (Thailand) Limited
12.2007 - 07.2010
- Addressed and pursued follow-up on customer inquiries and requests
- Handled Requests for Quotation (RFQ) and liaised with sea freight departments
- Tracked delivery schedules to guarantee punctual delivery
- Managed claims and secured prompt resolution.
Education
Diploma of Early Childhood Education -
George Brown College
01.2016
Master of Education in Administration and Leadership in Education -
Brock University
01.2012
Bachelor of Arts in English -
Bangkok University
01.2006
Skills
- Excellent interpersonal and communication skills
- Strong leadership and management abilities
- Proficient problem-solving capabilities
- Competence in handling sensitive information with confidentiality
- Effective performance in team-oriented settings
- Flexibility to adapt to evolving work environments and requirements
- Proficiency in utilizing Microsoft Office applications
Certification
Registered Early Childhood Educator, 05/2024, 07/2025, The College of Early Childhood Educators, 60166
Timeline
Lead Registered Early Childhood Educator
BrightPath Early Learning Centre
05.2017 - Current
Client Service Assistant
Dixie Travel & Tours Ltd.
06.2012 - 07.2014
Customer Service Representative of Outbound Department
APL Logistics Svcs (Thailand) Limited
12.2007 - 07.2010
Diploma of Early Childhood Education -
George Brown College
Master of Education in Administration and Leadership in Education -
Brock University
Bachelor of Arts in English -
Bangkok University
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