Wardah Qadir
Woodbridge,ON
Summary
Skilled Human Resource professional, proficient in managing and strengthening customer service, retail operations and merchandising functions. Driven and meticulous leader bringing four years of experience in administration. Expertise includes People Skills, Work Management and Leadership Skills. Administrative Coaching Customer- and service-oriented Resolving customer complaints Employee relations Loss Prevention Managing meetings Payroll Implementing policies Merchandising knowledge Inventory control procedures Team player Excellent communication skills Superb time management Documentation and record keeping POS system operation
Overview
7
7
years of professional experience
Work History
RECRUITER
Aritzia
Toronto, ON
07.2023 - Current
- Sourcing the world's best talent and delivering the right people within the right space for today and tomorrow.
- Over saw several high volume stores within the region and maintained a healthy roster with high performing individuals.
- Primary Recruiter for New-state-of-the-art Distribution Centre in Vaughan On. hired and secured over 700+ associates within a 4 month time frame.
- Lead Recruiter over seeing hiring for elevated roles within Distribution Centre inclusive of Coordinators, Team Leads, Senior Supervisors.
- Lead Recruiter in developing recruitment strategies to achieve required staffing levels for assigned assignments such as new store openings and cafe expansions.
- Explained job duties, compensation and benefits to potential candidates.
- Maintained high candidate experience through all stages of the Recruitment Process.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications - handled any escalations that may arise during the offer stage.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Provided hiring status updates to Stake Holders for comprehensive oversight.
- Attended career fairs and networking events to help fill openings and build candidate pipeline.
- Sourced, hired and lead a team of Seasonal Recruiters to support during peak hiring periods.
SALES ASSOCIATE
Holt Renfrew
Toronto, Ontario
12.2018 - 03.2020
- Resolved all customer service issues and partner with selling management on any issues outside of guidelines
- Consistently delivered extraordinary service to all customers
- Worked closely with Human Resource Specialist on day to day tasks (training, setting
- Took part in employee orientation and training for new hires
- Member of the Health & Safety Committee
- Took part in developing and maintaining a health and safety program that complies with government and operational standards
- Communicated regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
- Exceeded all sales and service brand goals and targets
- Drove brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicated suggestions to store management on ongoing basis
- Coached team members on security risks and loss prevention to aid in mitigating store theft
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
- Processed orders through system and coordinated product deliveries
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
HUMAN RESOURCE ASSOCIATE
Discount Car & Truck Rentals
Toronto, Ontario
03.2018 - 01.2019
- Providing administrative support to the Human Resource team
- Handling sensitive and confidential information
- Assist with full cycle recruitment and sourcing on a daily basis
- Sourcing and screening candidates via ATS, internet recruitment tools and referrals
- Process and onboard new hires, including conducting background and reference checks
- Provide explanation and understanding of company benefit program to new hires
- Maintain human resource records by filing applications, maintaining resumes and application logs
- Coordinate with multi-level management regarding scheduling interviews
- Provide overall administrative assistance to the Human Resource department including filing, processing documentation and record maintenance.
SAFETY/ HUMAN RESOURCE INTERN
United SteelWorkers
Toronto, Ontario
09.2017 - 04.2018
- Worked alongside Head of Health and Safety and Human Resource department
- Sourcing and screening candidates prior to selection process
- Hosted phone interviews, prior to scheduling candidates for interviews
- Sat in on interviews and training sessions with Human Resource Specialists
- Ensuring that Health and Safety Regulations are made aware to all workers
- Ensuring Employers are following the correct Health and Safety Regulations
- Arranging training sessions for workers
- Claims management of WSIB, short and long-term disability cases through proactive claims management and modified return to work programs
- Audited safety protocols and standard operating procedures to meet conformance targets and set operational parameters
- Developed and implemented company-wide safety initiatives, driving substantial reductions in identified hazards and incidents with injury
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Earned good attendance record and built reputation for being on time and ready to work
- Escalated identified risk issues, challenges and trends to senior management and delivered risk-related documents for audit and regulatory exams.
Education
Human Resource Management Certificate -
Humber College
08.2023
Bachelor of Liberal Arts & Professional Studies - Work and Labour Studies
York University
01.2019
Skills
- Administrative Skills
- Excel Spreadsheets
- Microsoft Office Expertise
- Recruitment
- Interviewing Clients
- Performance Evaluation
- Administrative Skills
- Partnership Development
- Strategic Sourcing
- Networking
- Contract Negotiation
- Resume Scanning
References
REFERENCES References: Outstanding references available upon request.
Interests
VOLUNTEER WORK CIBC Run for the Cure, Vaughan Ontario October 2020 Raised awareness for the cause and encouraging people to come out and support the event Helped set-up and ensured that all decorations, tables, donation booth and gift bags are ready in time for the event Organized the Run for the Cure event alongside CIBC Helped raise over $1500 dollars along with my team for breast cancer research
Timeline
RECRUITER
Aritzia
07.2023 - Current
SALES ASSOCIATE
Holt Renfrew
12.2018 - 03.2020
HUMAN RESOURCE ASSOCIATE
Discount Car & Truck Rentals
03.2018 - 01.2019
SAFETY/ HUMAN RESOURCE INTERN
United SteelWorkers
09.2017 - 04.2018
Human Resource Management Certificate -
Humber College
Bachelor of Liberal Arts & Professional Studies - Work and Labour Studies
York University
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