Warda Fofung Deric
Mississauga,ON
Summary
- Seeking a position where I can leverage my skills in retailing ,customer interaction and cashiering to contribute to the success and growth of the organization.
- Dedicated and detail-oriented retail worker and customer service representative with experience in front attendant and marketing roles.
- Proficient in providing friendly and efficient customer service.
- Excellent time management and attention to detail, with strong adaptability to various work environments.
- Exceptional verbal, written, and interpersonal communication skills.
- Outstanding team player who thrives in collaborative settings.
- Skilled in handling transactions, resolving issues, and maintaining a clean and organized workspace.
Overview
4
4
years of professional experience
Work History
Sales Representative
Canadian Tire Financial Service
Toronto, ON
08.2024 - 01.2025
- Company Overview: Universal Investing and Consulting
- Actively promote and sell products, including suggesting add-ons or alternatives to customers
- Consistently maintained a professional and approachable demeanor, fostering trust and rapport with clients
- Building stronger relationship with customer by actively listening to their needs and addressing concerns
- Universal Investing and Consulting
Customer Service Agent
Royal Both Company
12.2023 - 07.2024
- Company Overview: family business
- Utilized strong de-escalation skills to effectively manage interactions with disgruntled customers
- Demonstrated excellent organizational skills in arranging pickups and drop-offs
- Maintained attention to detail when writing contracts
- Family business
Cashier
Old Avenue, Dine-in - Take-Out - Catering
12.2022 - 11.2023
- Provided sales and customer service support while maintaining the store's appearance
- Conducted product inventories and managed cash and card transactions
- Arranged and replenished displays & merchandise racks to maintain store stock & visual appeal
Front Attendant
Bijou Cafe, Restaurant & Spa
04.2021 - 11.2022
- Answered customer inquiries and provided information on procedures and policies
- Assisted customers in resolving complaints and packaging merchandise
- Managed checkout areas, handling various payment methods
- Assisted with price changes and maintained a clean environment
Cashier
Drumstix Restaurant
08.2020 - 03.2021
- Operated cash register accurately and efficiently
- Delivered excellent customer service, resolving inquiries and complaints
- Maintained cleanliness of the checkout area and restocked items as needed
- Managed cash and card transactions and processed returns and exchanges
Education
Pi and ju Anglo Saxon international college
03.2022
Higher National Diploma - Logistic And Transport Management
Saint Therese Catholic University
Cameroon, Yde 10.2021
Skills
- Communication
- Problem-solving
- Time-management
- Attention to detail
- Customer Service
- Teamwork
- Organization
- Proactive
Languages
English
Elementary
French
Elementary
Skills
- Willing to learn
- Efficiency
- Adaptability
- Reliability
Work Objective
Seeking a position where I can leverage my skills in retailing, customer interaction and cashiering to contribute to the success and growth of the organization.
Timeline
Sales Representative
Canadian Tire Financial Service
08.2024 - 01.2025
Customer Service Agent
Royal Both Company
12.2023 - 07.2024
Cashier
Old Avenue, Dine-in - Take-Out - Catering
12.2022 - 11.2023
Front Attendant
Bijou Cafe, Restaurant & Spa
04.2021 - 11.2022
Cashier
Drumstix Restaurant
08.2020 - 03.2021
Pi and ju Anglo Saxon international college
Higher National Diploma - Logistic And Transport Management
Saint Therese Catholic University