Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Certification
Timeline
Generic

WAQAR AHMED

Holland Landing,ON

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Cloud Engineer

SaksGlobal
08.2019 - Current
  • Active Directory 2003/2008/2012/2016,2019 support and monitoring
  • Maintain service pack and patch level on all 2500+ windows servers as per PCI requirement
  • Prepare documentation and train 1st level and 2nd level support groups
  • Proactively monitor windows servers using SCOM and ipMonitor/Solarwinds/AdPlus
  • Provide 1st,2nd and 3rd level support on-call rotation
  • Monitor/support key infrastructure services eg
  • DNS, DHCP,WINS,IIS,LDAP,LDAPS,GPO
  • Research and provide new infrastructure applications and deploy in test environment
  • Work with developers and vendors on infrastructure projects, provide architectural solution, prepare Visio and support documents, identify hardware, Firewall and all related operating system requirement
  • Follow change control process to implement all infrastructure changes
  • Keep track of product life cycle and plan upgrade
  • Installation server hardware (HP,CISCO , IBM)
  • Install and configure windows operating systems
  • Support/Troubleshoot VMWare infrastructure
  • Installation and support Citrix infrastructure
  • Monitor IBM/HP hardware IBM director/cim console
  • Installation and support Citrix access gateway/Netscaller for remote users
  • Installation and support of Microsoft Exchange infrastructure
  • Cloud migration of windows servers to Azure
  • Yearly Audit work internal audit team and delloite
  • BIG-IP F5 Load balance configuration
  • Azure cloud support (azure migration, resource group,NSG ,VNET ,Azure load balancer ,application gateway, PIM,DNS, AADDS ,PaaS ,IaaS ,SaaS ,MDM/Intune ,Kubernetes Service, Azure Backup,office 365)
  • AWS Cloud support (EC2, IAM, Backups ,MKS ,Load balancer,RDS,Route53,SSM,ECS,ECR,CloudWatch,container/k8,CircleCi,ArgosCD,HA Proxy,DataDog,Kafka,ACM.)
  • AWS Landing Zone build
  • GitHub terraform IaaC integration with Azure and AWS

Associate Infrastructure Architect

Hudsons Bay Company
08.2014 - 09.2019
  • Analyze systems for security and efficiency
  • Recommend alternative technologies as needed
  • Design technology according to company objectives
  • Integrate new technology to improve connectivity
  • Coordinate with department heads to understand individual needs
  • Explain best practices to upper management
  • Lead the review process to ensure systems are functional
  • Evaluate projects according to scope and expenses
  • Create plans for the integration of new infrastructure systems
  • Allocate funds to a variety of necessary resources

Sr.Systems Integrator

Hudsons Bay Company
06.2007 - 08.2014
  • Serve as a central point of contact across assigned portfolio of network projects
  • Identify and manage risks, assumptions, dependencies and escalation
  • Manage customer relationships and address customer escalations
  • Provides a broad understanding of applications, platforms, and underlying technologies at the software, OS, and infrastructure levels
  • Analyzes and helps identify non-functional business and system requirements
  • Provide technical leadership during implementation including the development of strategies to verify business requirements are being met, associated testing and issue resolution, and the tuning and optimization of solutions from a performance, resiliency, reliability, and scalability perspective
  • Provides general technical leadership, guidance, and support to the project and 'business-as-usual' teams including platform, delivery, and production support
  • Responsible for supporting the identification of key performance indicators and thresholds for the application and leveraging the data in defining the capacity planning models and required monitoring and alerting
  • Completes application profiling verification/assurance for critical systems and reviews systems for production performance readiness with a focus on efficiency, resiliency, reliability, scalability, required monitoring and alerting, and adherence to development and implementation standards
  • Leads or supports proof-of-concept activities for new applications and technologies from a standards, performance, and non-functional analysis perspective including general product assessment, implementation planning, testing and evaluation, tuning, and KPI identification

System Support Engineer

Allied International
09.2001 - 06.2007
  • Support Exchange Environment
  • Support Black Berry devices
  • Support 100 + VMware and Compaq servers (Hardware
  • Support and patch 100+ windows servers
  • Support Infrastructure (DHCP/DNS/Active Directory)
  • AS/400 support
  • SMS 2.0 Administrator

Education

Bachelor of Engineering (B.E) - Computer Systems Engineering

NED University of Engineering And Technology

Skills

  • Effective teamwork skills
  • Effective interpersonal communication skills
  • Problem solving and analytical skills
  • Effective written skills
  • Willingness to learn
  • Career and industry passion
  • Incident response
  • Cloud computing
  • DevOps principles
  • Disaster recovery
  • Monitoring tools
  • Troubleshooting
  • Design
  • Performance optimization
  • Capacity planning
  • Cost optimization
  • Cloud architecture design

Accomplishments

  • CERTIFICATIONS:
  • AWS Certified Solutions Architect
  • Microsoft Certified Solutions Expert (MCSE)
  • Azure Administrator
  • Azure Architect
  • Citrix Certified Administrator (CCA)

Projects

Some Recent Projects:

**Project: Active Directory Domain Consolidation**

- Led a domain consolidation initiative to streamline multiple domain environments into a unified domain.

- Conducted a thorough analysis of existing structures, developing a comprehensive project plan.

- Designed a new Active Directory structure, ensuring scalability and security.

- Coordinated the migration process using ADMT, ensuring data integrity and functionality.

- Conducted extensive testing and collaborated with stakeholders for feedback and issue resolution.

- Developed documentation and conducted training sessions for staff and end-users.

Project: On-Premises to Azure Migration

- Led the migration of a critical on-premises application to Microsoft Azure, enhancing scalability and reliability.

- Conducted a comprehensive assessment of the existing infrastructure, developing a detailed migration plan.

- Designed a cloud architecture using Azure Virtual Machines, Azure SQL Database, Application Load balancer. implementing a hybrid cloud model.

- Executed the migration using Azure Migrate and Azure Site Recovery, ensuring minimal disruption to operations.

- Optimized cloud resources post-migration, resulting in a 30% reduction in monthly expenses.

- Created documentation and conducted training sessions for IT staff, improving team competency.

- Achieved a 99.5% uptime during the transition and improved application performance by 40%.

Project: Modernizing .NET Application in AWS Cloud Using Kubernetes

- Led the modernization of a legacy .NET application by migrating it to AWS and containerizing it with Kubernetes.

- Conducted a thorough analysis of the existing architecture, developing a comprehensive modernization strategy.

- Containerized the application using Docker, optimizing image size and build times.

- Deployed the application on Amazon EKS, configuring Kubernetes clusters for high availability and scalability.

- Developed a CI/CD pipeline using Terraform and ArgoCD, automating build, test, and deployment processes.

- Implemented monitoring solutions with AWS CloudWatch and Datadog, achieving real-time insights into performance.

- Created documentation and conducted training sessions for teams, improving operational efficiency.

**Project: SK8 Cluster Setup in AWS**

- Designed and implemented a scalable Kubernetes cluster on AWS to support containerized application deployment.

- Created a high-availability architecture using Amazon EKS, ensuring fault tolerance and scalability.

- Provisioned the EKS cluster, configuring networking components for optimal performance and security.

- Containerized applications using Docker and developed Helm charts for simplified deployment.

- Established a CI/CD pipeline using AWS Terraform and CircleCI/ArgoCD, automating build, test, and deployment processes.

- Implemented monitoring solutions with AWS CloudWatch and Datadog for real-time performance tracking.

- Created documentation and conducted training sessions for teams, improving operational efficiency.

Certification

  • Microsoft Certified, Azure Administrator Associate - Microsoft.
  • AWS Certified Solutions Architect – Associate - Amazon Web Services.
  • Citrix Certified Associate – Networking (CCA-N) – Citrix Systems, Inc.

Timeline

Cloud Engineer

SaksGlobal
08.2019 - Current

Associate Infrastructure Architect

Hudsons Bay Company
08.2014 - 09.2019

Sr.Systems Integrator

Hudsons Bay Company
06.2007 - 08.2014

System Support Engineer

Allied International
09.2001 - 06.2007

Bachelor of Engineering (B.E) - Computer Systems Engineering

NED University of Engineering And Technology

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WAQAR AHMED