Wanliang huang
Covenant Aviation Security, TSA
Richmond
7
years of professional experience
Dedicated professional with proven skills in customer service and teamwork. Experienced in day-to-day operations and problem-solving within a collaborative environment.
Work History
TSO
4 Years 2 Months- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Have been working for this job since May 2022. Certified for all x-ray machine such as AT, ASL, CT and CTASL .
Mail Handler Assistant
1 Year 8 Months- Sorted and organized incoming mail for efficient processing and distribution.
- Operated automated sorting equipment to ensure timely delivery of packages.
- Collaborated with team members to optimize workflow during peak periods.
- Maintained accurate records of shipments and inventory levels for tracking purposes.
Employee Assistance Manager
10 Months- Developed and implemented employee assistance programs to enhance workplace well-being.
- Facilitated training sessions on stress management and conflict resolution for staff members.
- Established partnerships with external counseling services to provide additional support resources.
- Led initiatives to improve employee engagement and retention through targeted wellness strategies.
Education
High School Diploma
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Critical thinking
Computer skills
Calm under pressure
Active listening
Decision-making
Verbal communication
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
TSO
Covenant Aviation Security, TSA
05.2022 - CurrentRead More
Mail Handler Assistant
United Postal Service
09.2020 - 05.2022Read More
Employee Assistance Manager
Little Caesar Pizza
05.2019 - 03.2020Read More
Balboa High School
High School Diploma
Read More