WAN HEI YEUNG

Client Services Vice President with a proven track record of building and leading high-performing teams to deliver exceptional customer experiences. Strategically develops and implements plans to enhance consistency and quality in client service. Demonstrates expertise in driving improvements and motivating staff in a metrics-driven environment.

• 09/2023 - 08/2024, Create Career College - Diploma of Accounting
• 05/2014 - 07/2014, IVE - Peak, Insurance Intermediaries Qualifying Examination – the Principles & Practice of Insurance Examination, the Long Term Insurance Examination
• 04/2009 - 07/2009, School of Continuing & Professional Studies, The Chinese University of Hong Kong, Hong Kong Securities Market & Investment
• 07/2008 - 10/2008, Spare-Time Study Centre, Intermediate Putonghua
• 01/2008, Hong Kong Securities Institute, Licensing Examination for Securities and Futures Intermediaries (Paper 1,7,8,9)
• 2003 - 2004, International Academy of Management, Foundation Cert. in Business Administration
• 02/2001, Cad System Engineering Ltd., AutoCad 2000 2D & 3D
• 1996 - 1997, City College, Repeat F.5
• 1991 - 1996, HKRSS Tai Po Secondary School, F.1 - F.5

MS-Windows, MS-Word, MS-Excel, Chinese Typing (Quick), Cantonese, Mandarin & English

+1 (548) 881 5128

• Hong Kong - Passed Paper 1, 7, 8, 9 of Licensing Examination for Securities and Futures Intermediaries (RA1 & 2)
• Hong Kong - Passed the Long Term Insurance Examination & Principles & Practice of Insurance Examination (IIQE)

Place of Birth: 香港 Hong Kong