Wandesta (Cili) Fee
Toronto,ON
Summary
Dedicated psychology student with knowledge and great interest in clinical psychology. Deeply passionate about helping those in need of mental health support. Lived in many places such as China, Malaysia, and Canada, which led to high sensitivity and awareness of culture specific issues people may face.
Overview
9
9
years of professional experience
Work History
Wellness Ambassador-Team Lead
UTM Health And Wellness Centre
05.2023 - 09.2023
- After training from registered nurses, directed and informed students of the mental health support options available.
- Hosted daily health promotion events for students on campus.
- Created social media postings for event awareness and health promotion.
- Assisted nurses in health promotion and collected data on interactions with students.
Physiotherapy Receptionist
The Stretch Clinic
10.2018 - 04.2019
- Created 5-10 patient files daily and scheduled appointments efficiently in accordance with the needs of patients and each physiotherapist's expertise.
- Organized all payments by overseeing the billing process and structuring payment plans for each patient.
- Provided appropriate care with empathy and compassion for those in sensitive emotional states, like athletes after poor performance, and the elderly who become hopeless of treatment.
- Coordinated with physiotherapists and the office personnel to minimize the wait time by enhancing the patient flow.
- Carried out preliminary health checks under supervision of head physiotherapist and regularly keeping all health records up to date.
- Deescalated a patient who wrongly accused a therapist of malpractice with composure and professionalism.
Marketing Executive
P.A.U.S.E
05.2021 - 04.2022
- Created Instagram posts and posters promoting events and resources.
- Captured moments at events that represented the association well and increased engagement.
- Attended weekly meetings to discuss current and future strategies to benefit psychology students.
- Coordinated events to build community of psychology students and help them succeed socially and academically.
Sales Associate and Makeup Artist
Urban Decay
12.2016 - 09.2017
- Organized racks to maintain store visual appeal and engaged with around 20 customers a day to promote specific merchandise.
- Developed personal connections with approximately 20 customers over the time employed, which helped build brand loyalty and increased IPT (items per transaction).
- Cold-called 25+ potential clients daily during product launches with a closing rate of 15-20%
- Assisted with VIP after-dark event to cultivate personal relationships with A-listed clients.
- Helped customers locate products and checked store systems for merchandise at other locations.
- Solved customer challenges by offering relevant product expertise and insider knowledge about the makeup industry and trends.
- Responded to customer questions regarding colour matching, style, and makeup techniques.
Kickboxing Professors Assistant and Instructor
Jak Othman
08.2014 - 07.2016
- Formulated lesson plans appropriately based on the age, skill level, and relationships in each class to achieve student-centered learning.
- Applied various teaching aids to minimize learning gaps while prioritizing safety of students.
- Attended to needs of students that were falling behind during large classes in an encouraging and subtle way.
- Lead classes of 20-30 people and delegated teaching plan among other instructors.
- Observed other instructors and professors, gathering valuable techniques to be implemented into future lessons and courses.
- Trained and motivated students for certification in Phase 1 and Phase 2.
- Managed memberships and merchandise sales.
Education
Bachelor of Science - Psychology
University of Toronto
Toronto, ON04.2024
Skills
- Emotional Sensitivity
- High Cultural Awareness
- Comfortable Following Instructions
- Word and Excel
- Excellent English Verbal and Written Skills
- Digital Marketing
- Digital Content Creation (Videos, Posters, Photos)
- Good Team Worker
Volunteering
- Tutored peers in psychology courses in high school
- Cleaned the washroom in an abandoned police station
- Lead a study group for PSY100 at University of Toronto
- Cooked and served for small communities of Chinese-Muslims in a rural area outside Kuala Lumpur
- Filmed Fin-tech networking event at WORQ in Malaysia
Timeline
Wellness Ambassador-Team Lead
UTM Health And Wellness Centre
05.2023 - 09.2023
Marketing Executive
P.A.U.S.E
05.2021 - 04.2022
Physiotherapy Receptionist
The Stretch Clinic
10.2018 - 04.2019
Sales Associate and Makeup Artist
Urban Decay
12.2016 - 09.2017
Kickboxing Professors Assistant and Instructor
Jak Othman
08.2014 - 07.2016
Bachelor of Science - Psychology
University of Toronto
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