Wanda Mercer
Upper Island Cove,NL
Summary
Dynamic leader with a proven track record at Robins Donuts, where I enhanced team efficiency and productivity through expert staff management and employee motivation. Skilled in training and mentoring, I adeptly resolved customer issues, boosting satisfaction. My strategic approach to workflow organization significantly improved time management, demonstrating my goal-oriented mindset and problem-solving prowess.
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
14
14
years of professional experience
Work History
Supervisor
Robins Donuts
Bay Roberts, NL
08.2010 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Education
High School Diploma -
Ascension Collegiate
Bay Roberts, NL06.1980
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Languages
English
Elementary
Sewing , cooking , baking
Love sewing making dresses tops
love cooking different foods
enjoys baking
Timeline
Supervisor
Robins Donuts
08.2010 - Current
High School Diploma -
Ascension Collegiate