Wanda Martin
Halifax,NS
Summary
Dedicated Medical Administrative Assistant with proven expertise at Solutions Medical Clinic, excelling in patient care and confidentiality. Skilled in HIPAA compliance and proficient in medical management systems, I effectively coordinated workflows and enhanced patient scheduling, ensuring a seamless experience while maintaining professionalism and discretion.
Overview
19
19
years of professional experience
Work History
Medical Administrative Assistant
Solutions Medical Clinic
12.2009 - Current
- Safeguarded patient privacy by handling sensitive information according to HIPAA regulations.
- Delivered outstanding customer service, ensuring patient inquiries were addressed swiftly and effectively.
- Facilitated smooth communication between patients and healthcare providers through diligent message relay.
- Registered patients efficiently, completing necessary paperwork for accurate record-keeping.
- Demonstrated proficiency in medical software programs to optimize administrative tasks.
- Restocked medical rooms with supplies to ensure readiness for patient care.
- Directed patients to exam rooms while preparing necessary documentation for physician examinations.
- Performed various administrative duties, including filing, copying, and faxing documents accurately.
Medical Office Assistant
Clayton Park Medical
09.2006 - 11.2009
- Streamlined patient intake processes, enhancing office operations and efficiency.
- Coordinated comprehensive scheduling, check-in/check-out, and billing procedures.
- Provided prompt support during appointments, addressing concerns and answering questions.
- Assisted physicians in completing insurance documentation and managing referrals.
- Maintained examination rooms to ensure readiness for patient visits.
- Organized files to facilitate effective communication among staff members.
- Greeted patients warmly, creating a positive first impression.
Education
Administrative Medical Assistance - Administrative Medical
Match Distance Education
Halifax, NS06.2008
Skills
- Patient care and confidentiality
- Patient demographics
- Workflow coordination
- HIPAA compliance
- Patient scheduling
- Appointment scheduling
- Referral coordination
- Medical records management
- Proficiency in medical management systems
- Multi-line phone systems
- File maintenance
- Data entry efficiency
- Medical office equipment usage
- Professionalism and discretion
Languages
English
Professional Working
Timeline
Medical Administrative Assistant
Solutions Medical Clinic
12.2009 - Current
Medical Office Assistant
Clayton Park Medical
09.2006 - 11.2009
Administrative Medical Assistance - Administrative Medical
Match Distance Education
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