Wanda Lawrence

- Supervised and supported staff to enhance daily operations of postal office

- Provided excellent customer service and assisted the public with postal services, inquiries and concerns

- Organized and coordinated daily workloads, achieving timely completion of tasks

-Resolved customer complaints and operational issues, ensuring customer satisfaction

-Processed mail, parcels, transactions, and other postal services accurately and efficiently

- Handled cash, payments and financial transactions while maintaining accurate records

- Maintained office records, completed paperwork and ensured accuracy and confidentiality of information

- Followed company policies, safety procedures and established operating standards

- Provided administrative support to management and Board members to ensure efficient daily operations

- Coordinated calendars, scheduled meetings, and managed appointments to streamline communication and scheduling for management and Board members

- Prepared, reviewed, and organized correspondence, reports, and documents to support informed decision-making and effective communication

- Maintained accurate records and filing systems for confidential information to ensure compliance and facilitate easy access to essential documents

- Monitored office supplies and assisted with administrative and operational requirements