Summary
Overview
Work History
Education
Skills
Certification
Roles And Responsibilities
References
Leadership Experience
Communication Skills
Timeline
Generic

Wanda Kirkup

Regina,Canada

Summary

As a current department manager my primary objective is to support, coordinate and lead business operations and staff. My goal is always to create a productive and positive work environment, and provide exceptional customer service.. I would like to both utilize and expand my current knowledge and skills in a new work environment. Energetic, results-driven Department Manager committed to maintaining highest quality of customer excellence.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Department Manager meat/seafood/deli/hmr

Canada Safeway/Sobeys
Regina, Saskatchewan
05.1986 - Current
  • Managing and training staff, overseeing daily operations, orders and scheduling, merchandising, audits for food safety in stores.
  • Develop and train employees on various programs and store operations.
  • Successfully led my staff to obtain customer service awards, OHS 100% audit . Food safety 100%.
  • Coordinated inventory management and product placement strategies.
  • Trained employees on company policies and safety procedures.
  • Implemented processes to enhance operational efficiency within the store.
  • Resolved customer complaints and maintained satisfaction standards.
  • Organized staff schedules to optimize workforce productivity.
  • Handled shift overstock, restocking and inventory control.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.

Assistant Store Manager

Sobeys
01.2006 - 01.2011
  • Assisted in daily operations to ensure smooth store functionality.
  • Coordinated staff schedules to optimize team coverage during peak hours.
  • Trained new employees on store policies and customer service standards.
  • Resolved customer inquiries and complaints to enhance shopping experiences.
  • Implemented merchandising strategies to improve product visibility and sales.
  • Maintained a clean and organized store environment for safety compliance.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.

Education

High School -

Sister McGuigan High School
Regina, SK

Skills

  • communication
  • Leadership
  • Organization
  • Time management
  • Problem solving
  • Inventory control
  • Food safety compliance
  • Conflict resolution
  • Employee training
  • Team building
  • Effective communication
  • Order processing
  • Logistics planning

Certification

  • Whimis
  • Food wise
  • Front line leadership

Roles And Responsibilities

  • Managing and training staff
  • Overseeing daily operations, orders and scheduling
  • Merchandising
  • Audits for food safety in stores

References

Available upon request.

Leadership Experience

Successfully led my staff to 100 percent ohs audits and sanitation audits.

Communication Skills

Develop and train employees on various programs and store operations.

Timeline

Assistant Store Manager

Sobeys
01.2006 - 01.2011

Department Manager meat/seafood/deli/hmr

Canada Safeway/Sobeys
05.1986 - Current

High School -

Sister McGuigan High School

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Wanda Kirkup