Accomplished Project Manager with a proven track record at Wallwin Integrated Systems, excelling in project planning, development, and cross-functional collaboration. Expert in delivering projects on time, enhancing client satisfaction, and mentoring teams to exceed performance targets. Demonstrates exceptional risk management and client relations skills, achieving significant project successes.
Overview
18
18
years of professional experience
Work History
Project Manager
Wallwin Integrated Systems
12.2013 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Achieved project deadlines by coordinating with contractors to manage performance.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Managed projects from procurement to commission.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Recruited and oversaw personnel to achieve performance and quality targets.
Data Technician
Wallwin Integrated Systems
06.2013 - 11.2023
Ensured timely completion of projects with strong time management and prioritization skills.
Managed large-scale data migrations, ensuring minimal downtime and smooth transitions between systems.
Developed strong working relationships with clients, collaborating closely to gather requirements and provide customized services meeting their specific needs.
Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
Connected components to exterior cable systems and tested connections for adequate power and functional links.
Collaborated with other workers and customers to resolve issues of deficient communications connections.
Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
Maintained a safe work environment by adhering to company safety protocols and industry regulations during installations.
Handled escalated customer concerns professionally and effectively, resulting in improved client trust and confidence in our services.
Sexton
Trinity Anglican Church
01.2007 - 05.2013
Improved building safety by conducting regular inspections and addressing potential hazards promptly.
Restored and repaired worn and damaged building components to support appearance, longevity and security.
Maintained cleanliness and organization throughout common areas and facilities.
Handled minor landscaping tasks such as lawn care or snow removal when required to maintain an attractive property appearance.
Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
Conducted repairs on equipment to return machines and tools to functionality.
Performed minor wall repair, installed drywall, and applied wallpaper.
Repaired or replaced faulty electrical, plumbing, and HVAC systems, ensuring optimal performance of all building systems.
Assisted in maintaining a safe and orderly atmosphere for worship services, contributing to a positive experience for attendees.
Provided compassionate assistance to grieving families during funeral services while maintaining decorum within the sanctuary space.
Provided excellent customer service to church members and visitors, addressing concerns and inquiries with empathy and professionalism.
Education
High School Diploma -
North Hastings High School
Bancroft, ON
06.1994
Skills
Project Management
Project planning and development
Project Scheduling
Schedule Management
Client Relations
Staff Management
Work flow planning
Risk Management
Scope Management
Budget Control
Cross-Functional Collaboration
Coaching and Mentoring
Languages
English
Native or Bilingual
Timeline
Project Manager
Wallwin Integrated Systems
12.2013 - Current
Data Technician
Wallwin Integrated Systems
06.2013 - 11.2023
Sexton
Trinity Anglican Church
01.2007 - 05.2013
High School Diploma -
North Hastings High School
Similar Profiles
Macaela K. ParkerMacaela K. Parker
Product Marketing at Integrated Medical SystemsProduct Marketing at Integrated Medical Systems