Volodymyr Rymar
Toronto,ON
Summary
Dedicated Team Leader experienced in quality assurance, issue resolution, and interpersonal communication. Skilled in project management, personnel training, and production scheduling. Sets standard for work ethic, punctuality, and quality.
Overview
6
6
years of professional experience
Work History
Team Leader
Adidas
Toronto, Ontario
10.2023 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Coordinator
Marshall's TJX
Toronto, On
07.2022 - 08.2023
- Trained new staff on customer service, cash handling, and product knowledge.
- Ensured compliance with company policies and procedures related to the retail environment.
- Resolved customer complaints promptly and professionally.
- Maintained a safe work environment by following safety protocols within the store.
- Ensured proper display of merchandise throughout the store according to company standards.
- Provided feedback on customer service issues that arose during shopping experiences.
- Collaborated with other managers in developing strategies to improve overall operations.
Sales Associate
Marshall's TJX
Toronto, ON
12.2018 - 07.2022
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Analyzed customer feedback data to recommend improvements in service quality.
Education
High School Diploma -
Humber Institute of Technology And Advanced Learning
Etobicoke, ON06-2026
Skills
- Quality Improvement
- Team Supervision
- Mentoring
- Technical Support
- Client Service
- Coaching
- Goal Setting
- Sales expertise
- Overseeing Daily Activities
- Key Performance Indicators
- Staff Training
- Coaching and Mentoring
- Flexible Schedule
- Attention to Detail
- Teamwork and Collaboration
Languages
Ukrainian
Native/ Bilingual
References
References available upon request.
Timeline
Team Leader
Adidas
10.2023 - Current
Coordinator
Marshall's TJX
07.2022 - 08.2023
Sales Associate
Marshall's TJX
12.2018 - 07.2022
High School Diploma -
Humber Institute of Technology And Advanced Learning
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