WALTER ISHEMA RUBONEZAMBUGA
Burnaby,Canada
Summary
A dedicated employee with significant experience gained over several months in various settings, prioritizing customer service, facilities management, and stock keeping. Seeking a role that enables the application and further development of strong interpersonal, communication, and organizational skills, which have been fundamental in previous positions. Ability to perform physically demanding tasks, lift heavy items and stand for extended periods of time. Using inventory management software and other tools to track stock movements, update records, and generate reports. Skills in hazard identification. Customer service skills, ensuring customer satisfaction, supported by an informed sense of product, service and procedural knowledge. Ability to multitask, with strong time management skills; able to identify and implement strategies maximize efficiency. Professional communication skills in a team or individual setting with or without supervision.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personal Shopper
Loblaws (Real Canadian Superstore)
Vancouver, BC
10.2024 - Current
- Maintained a high level of customer service while ensuring customer satisfaction.
- Secured and stored items until customer pickup.
- Scanned items when pulling from shelves to update system stock information.
- Communicated with vendors regarding product availability, pricing, delivery dates, and any other related information.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Greeted customers and answered product or service questions.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Maintained accurate records of all purchases made by customers.
- Pick and pack online grocery orders accurately and carefully.
- Call customers if there are issues.
- Handle payments if needed.
Background Actor
Boss Management ltd
Vancouver, BC
03.2024 - 08.2024
- Maintaines professionalism while working with other actors, directors, producers, and crew members
- Adhered to all safety regulations during filming
- Performed movement as directed by the director
- Prepared for roles by studying scripts, character notes, and other materials
- Adapted quickly to unexpected changes in schedule or script revisions
- Arrived on time for each day of shooting according to call times provided by the production team.
Housekeeper
Kigali Century Park
Kicukiro, Kigali
11.2023 - 02.2024
- Cleaned bathrooms, including toilets, tubs, showers and sinks
- Changed bed linens and towels, tidied up rooms
- Sanitized all areas of the hotel lobby and public restrooms
- Emptied trash receptacles throughout the property
- Maintained a clean linen closet by folding sheets neatly on shelves
- Inspected guest rooms after cleaning to ensure they were presentable
- Followed safety procedures when handling hazardous materials
- Ensured that all health standards were met during cleaning operations
- Vacuumed floors and dusted furniture to maintain organized, professional appearance
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Stock Keeper
Next Generation Developers Ltd
Gasabo, Kigali
06.2023 - 11.2023
- Maintained accurate records of incoming, outgoing and current inventory
- Verified accuracy of invoices against purchase orders and receiving documents
- Ordered new supplies when necessary to maintain adequate stock
- Collaborated with other departments regarding inventory management issues
- Kept track of all incoming shipments by logging them into the computer system.
Education
Associate in Arts (A.A.) - Environmental Studies
Columbia College
Vancouver06.2026
High School Diploma -
Nu-Vision High School Rwanda
Kigali, Rwanda06.2023
Skills
- Physically demanding tasks
- Inventory management software
- Hazard identification
- Customer service
- Multitasking
- Time management
- Professional communication
Certification
Barista Certificate
Standard First Aid With CPR C & AED
Timeline
Personal Shopper
Loblaws (Real Canadian Superstore)
10.2024 - Current
Background Actor
Boss Management ltd
03.2024 - 08.2024
Housekeeper
Kigali Century Park
11.2023 - 02.2024
Stock Keeper
Next Generation Developers Ltd
06.2023 - 11.2023
Associate in Arts (A.A.) - Environmental Studies
Columbia College
High School Diploma -
Nu-Vision High School Rwanda
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