Summary
Overview
Work History
Education
Skills
Timeline
Generic

Walter Bland

Stockton

Summary

Dedicated and reliable professional with diverse experience in customer service, janitorial services, retail, and airport assistance. Strong communicator with a proven ability to solve problems, maintain high standards of cleanliness, and support customers in fast-paced environments. Committed to delivering exceptional service through teamwork, attention to detail, and a positive attitude.

Overview

5
5
years of professional experience

Work History

Courtesy Clerk

Phoenix Sky Harbor International Airport
Phoenix
2024.12 - 2025.04

Provided front-line customer support in a fast-paced airport environment, ensuring smooth passenger experiences and efficient navigation throughout the facility.

• Assisted passengers with airport navigation, ensuring timely arrival to gates, baggage claim, and connecting flights.

• Provided wheelchair assistance and support for passengers with reduced mobility, ensuring a safe and smooth travel experience.

• Transported luggage and handled heavy equipment while maintaining professionalism and high-quality customer care.

Facilities Support /Janitorial Services Supervisor

Powerhouse
Sacramento
2022.03 - 2024.02

Maintained high standards of cleanliness and safety across facilities while supporting daily operations through proactive maintenance and responsiveness.

  • Conducted routine inspections to identify cleaning and maintenance needs, ensuring facilities met high cleanliness standards.
  • Managed inventory of cleaning supplies and equipment to maintain uninterrupted operations.
  • Responded quickly to emergency cleaning situations (spills, accidents), minimizing disruptions and maintaining safety.

Courtesy Clerk

Walmart
Sacramento
2020.10 - 2022.08

Provided customer-focused support in a high-volume retail setting, contributing to positive shopping experiences and efficient store operations.

  • Delivered excellent customer service by assisting with bagging, returns, and customer inquiries.
  • Maintained store organization by cleaning aisles, restocking shelves, and managing shopping carts.
  • Collaborated with team members to support daily operations in a high-volume retail environment.

Education

Highlands High School
North Highlands, CA

Some College (No Degree) - Business Management

San Joaquin Delta College
Stockton, CA

Skills

  • Customer Service Excellence
  • Cleaning protocols
  • Facility maintenance
  • Communication
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Adaptability
  • Teamwork
  • Multitasking
  • Reliability

Timeline

Courtesy Clerk

Phoenix Sky Harbor International Airport
2024.12 - 2025.04

Facilities Support /Janitorial Services Supervisor

Powerhouse
2022.03 - 2024.02

Courtesy Clerk

Walmart
2020.10 - 2022.08

Highlands High School

Some College (No Degree) - Business Management

San Joaquin Delta College
Walter Bland